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iCloud keep asking for old Apple ID Password

icloud keeps asking for password for old email address. When I say forgot, it states old email address is not supported. then when I put in my new Apple id and say forgot password, I have to change password. I have changed password 5 or 6 times. When icloud comes back up, it asks for the password for the old email address again. Viscious cycle. I have updated all information for my Apple id. Does anyone know how to get rid of old email address in icloud?

iPhone 8 Plus, iOS 13

Posted on Sep 21, 2020 12:31 PM

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Question marked as Top-ranking reply

Posted on Sep 21, 2020 2:57 PM

Does anyone know how to get rid of old email address in icloud?

Until you correctly give the password for the old iCloud account, you can't sign out. This is a security feature.


Have you talked to Apple Support?


https://support.apple.com/contact


1 reply

iCloud keep asking for old Apple ID Password

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