Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Battery

almost 10 times a day my phone dies when it’s got at least 50% battery and it won’t turn back on for about 2 hours. I’ve changed the battery in the phone multiple times but nothing changes. Is there anything else I can do before resorting to buying a new phone?

iPhone 8, iOS 14

Posted on Sep 21, 2020 2:03 PM

Reply
Question marked as Top-ranking reply

Posted on May 29, 2023 5:15 PM

Hi,


Sorry to hear this

Have you ever factory reset the device?

If not, you could try this but complete an iCloud backup first as it will wipe your device and will need to be set up fully again.


How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


Hope this helps


[Personal Information Edited by Moderator]

2 replies
Question marked as Top-ranking reply

May 29, 2023 5:15 PM in response to india_vickers

Hi,


Sorry to hear this

Have you ever factory reset the device?

If not, you could try this but complete an iCloud backup first as it will wipe your device and will need to be set up fully again.


How to back up your iPhone, iPad and iPod touch – Apple Support

Restore your iPhone, iPad or iPod to factory settings – Apple Support


Hope this helps


[Personal Information Edited by Moderator]

Battery

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.