Import option in Photos gone with IOS 14

I have an iPad Pro 2020 and do a lot of photo imports with an SD card reader. In Photos, I always get an Import icon on the bottom of the screen when I insert the reader. Since IOS 14 was installed, I no longer get that or anything else that opens up. I did activate the sidebar, and was able to import by checking the Device selection. The Import option there did nothing. I can find nothing about this anywhere. Is this the new normal?

iPad, iOS 9

Posted on Sep 21, 2020 4:05 PM

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Posted on Feb 14, 2021 1:32 PM

After speaking with Support, the workflow that ending up doing the trick for me was:


1) Open Files app and navigate to images on the SD (or external HD).

2) Select the images I'm looking to add to the Photos app.

3) Tap Share.

4) Tap Save (#) Images (appears beneath Copy and above Print.

5) Open Photos.

51 replies

Nov 2, 2020 10:49 AM in response to Canoe-boy

Glad it worked, and glad I could help. It makes sense, once you figure it out, and is now much more like the work flow on the Mac.


My only real complaint is about any lack of guidance on this significant change in Photos. I have yet to see any mention of the new import protocols mentioned by either Apple or any of the countless IOS 14 guides put out by everyone else. Are they simply unaware of the change? I called Apple, and no one there had a clue. There are tons of questions about this from users all over the world ... all of them confused.

Feb 1, 2021 11:36 AM in response to saholz

I have the same kind of problem. I've tried a couple of different readers and connecting strait.to the camera.


No device shows up in photos side bar.


I also get the message 'unlock iPad to use accessories' intermittently popping up and instantly disappearing.


I tried switching on the option to allow the use of accessories while the iPad is locked and the message still appears.


Problem since ios14.

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Import option in Photos gone with IOS 14

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