Apple TV is struck on step 1 of an update “preparing update”. How do I resolve this problem?
Apple TV update is stuck on step #1 “preparing update”. How do I resolve this issue?
Apple TV HD, tvOS 13
Apple TV update is stuck on step #1 “preparing update”. How do I resolve this issue?
Apple TV HD, tvOS 13
Try the Menu key to see if it will let you abort the process. It might do that if the install hadn’t started. Then try it again
How to update your Apple TV - Apple Support
Get help
Try the Menu key to see if it will let you abort the process. It might do that if the install hadn’t started. Then try it again
How to update your Apple TV - Apple Support
Get help
You should probably call AppleCare, please find the number in your area by clicking AppleCare Contact Info
Apple TV is struck on step 1 of an update “preparing update”. How do I resolve this problem?