Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple Watch Series 6 not bright enough in dark environments. (Same issue as Apple Watch 5)

So I just picked up the new Apple Watch 6 (Silver Stainless 44mm) and as excited as I was, that changed pretty quickly when I realized it has the same annoying screen brightness (or rather *dim*ness) issue that made me return the 5 and stick with my 4.


In dark environments the ambient light sensor is too aggressive and makes the screen too dim to the point it can be difficult to read. In a side-by-side with the 4 it is *noticeably* dimmer! The 4 is perfect but for the 5/6, this is problematic for people such as me who wear glasses need that extra brightness to be able to read it.


This is most problematic if you're outside in the dusk, or in a dark environment like watching TV with the lights off or sitting in a movie theater because it ramps down too low.


The screen is more than capable of the brightness too because again, just like with the 5, in daylight, it really is bright. You can see this yourself! Just shine your iPhone's flashlight at your watch face and you'll see it turn practically blinding.


This was clearly a choice by Apple to implement because again, the hardware can easily handle it, and considering they never addressed it last round, I'm not optimistic this is even on their radar to address.


Also, since I've been asked this a few times, yes, the brightness in settings is turned all the way up, and yes, I am comparing the 'active' brighness (i.e. you're tapping on and interacting with the screen), not the 'always-on' brightness which is more of a 'stand-by' mode.


I even tried disabling the 'always on' screen to make it mimic the 4 exactly. Same result. The 4 is brighter. The 5 and 6 are too dim!!


I know why they did this... to eeek out as much battery life as possible. But that's just it... let *me* decide if I want to sacrifice battery life for brightness. I have never ran out of battery and usually end the day with around ~40% so I would happily give some of that up for more brightness because without it, I can't *read* half the text, even with my glasses on!


If it wasn't for the pulse-oximeter in it, this may have been sent right back just like the 5. I'm gonna give it a few days and see how annoyed I am with it before I decide.


Come on Apple... you're always so great around accessibility. A market leader actually. But twice now you've dropped the ball here! Please give us a version of the firmware where we can change the responsiveness of the auto-dimming to not be so aggressive! I want to love your products. #TakeMyMoneyNow! But give me light in return.


Here's the entire discussion about the same thing with Apple Watch 5.


https://discussions.apple.com/thread/250654320


Anyone else seeing this too? Again, against a 5 it's identical. Against a 4 it's blatantly obvious. It's not a subtle difference.

Apple Watch

Posted on Sep 21, 2020 6:10 PM

Reply
148 replies

Oct 1, 2020 6:19 PM in response to Davebeebe228

Does the SE also have an always on display? It seemed this issue was only related to models that did because in those cases, because of the extra power required, they decided to be more aggressive with the ambient light sensor. But then again, maybe for consistency they just matched it right across the board. After all, if they had a cheaper model that was out performing the more expensive models, that could definitely be considered problematic for sales.


All I know is my Series 4 does not have this problem and my Series 6 does, just like the 5. $800 for a watch I can’t see even when it’s awake. So **** annoying.

Oct 13, 2020 8:30 PM in response to MarqueIV

I changed to an Apple Watch 6 from FitBit Ionic. I am 60 and this is the main problem for me too. During the day, it looks great, but in lower light, I have to put reading glasses on. Not very happy. It should be an option to turn the ambient sensor off or on. Hoping Apple sends a fix.

P>S> Others I have talked to are displeased also.

Oct 18, 2020 7:20 PM in response to MarqueIV

Clearly the viewing environment and your visual acuity are divergent. Having worked with blind people, I know that the apple watch can be configured to speak. Then you leave your dark glasses on and not worry.


I have a lux meter and I have check several products with it as I cynical about claims.


The brightness of series 6 is more than series 5. What is 2x brighter, apparent brightness or some measured value.


Oct 19, 2020 5:47 AM in response to MarqueIV

I have the new S6 Nike 44mm in space gray and I also am having this or a similar issue. But, I am not sure if it is due to the watch itself as some of you have noted or if it is a setting on my watch. I can see the time(barely) if I push the "side button" or the "crown" but it is not the "watch face" that is active at the time. It will also show me what appears to be a "bed" icon with words below(so small dim I cannot read it). I have browsed the "internets" and cannot seem to find an answer. Nor have I see where Apple Support attempted to give some feedback on these issues.


Any help is appreciated...

Apple Watch Series 6 not bright enough in dark environments. (Same issue as Apple Watch 5)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.