Getting TV Provider "Sign In Error" for AT&T TV login

Hello, Benjamin Epps1!

Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with signing into your TV provider on your iPad. First, check out this article to Sign in with your TV provider on your iPhone, iPad, or iPod touch and be sure you're following the proper steps to get signed in.

If you continue to have an issue, we recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the apps running in the background. Once they're closed, Restart your iPad and test to see if the issues are still going on.

Also, check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version available for the iPad.

Let us know the results and have a wonderful day!

I can login to my ATT TV Ap on my Laptop, iPhone, Ipad but neither of my Apple TVs will allow me to sign in. After 2pending more than 3 hours on tech support with AT&T, it has got to be an Apple issue. This issue just began a week and a half ago. Im losing my patience with this. PLEASE HELP ASAP

Same problem as everyone else here. Tonight I went to watch an episode of Fargo on FX NOW on my ATV 4K (which uses my AT&T NOW subscription), but FX was logged out. Tried to log back in, but got the long “Signing In” followed by “Sign In Error”. I can log into the AT&T NOW app just fine on the ATV 4K, and everything works normally on my iPhone.

On the ATV I've tried logging out/back in with my TV provider in settings (get same error), deleting and re-installing the FX NOW app, and restarting the ATV. No joy on anything.

Dunno if you're having the same exact issue I am, but I run into an error when trying to sign in through my phone. Specifically, when I allow an app access to the TV provider that is already signed into my phone through my phone settings. That seems to be where the issue is.

Instead, when the app asks for access to your provider in your phone, deny it access, and it should then bring up a sign-in window within the app itself. And i've not had an issue yet signing in this way.

Hope this helps.

I am also having the same issue. I have a 4k Apple TV and am trying to sign in with my Optimum TV Provider information (in both settings and specifically in different apps). Each time, I receive the same error "Sign in Error" saying that my username and password are incorrect. I even changed my password, and am still getting the same response. It works perfectly on my phone, laptop, and iPad, but not on my Apple TV. Messaged Apple Support on Twitter and am waiting for a response. It worked just a few weeks ago? Please advise.

100% having the same issue as you are with my Apple TV sign in error every time I try

I’ve been having the same issue as well on my AppleTV. The AT&T app works fine, but the login fails on everything else. I’m considering just canceling ATT.

I am having the same issue just with DirectTv sign in. Keep getting error. But sign in from phone and it works. Seems to be an Apple TV issue. Need a fix ASAP!

I am also having the same issue with DirectTV sign in. I keep getting “Sign in Error.” AppleTV only. Phone is ok... any resolutions yet?

same issue started when i updated to tv os 14.0.2...tried CNN, ESPN, and going to apple settings directly and getting the sign in error. Works fine on ipad and iphone.

Can you please respond to the string of replies with an actual solution to this issue?

Thank you

Same issue

SAME issue. Apple, Please respond with an ACTUAL SOLUTION.

This was NOT helpful.