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Logitech combo touch keyboard case with trackpad for iPad 8 gen trackpad not working

Hi, I bought my iPad and the trackpad today and when I connect the keyboard the trackpad is working fine but after I update the keyboard software via Logitech app the trackpad stop working but the keys still functioning.

I am on the latest software (iPadOS 14), I try restart my iPad, disconnecting the keyboard and connecting it again, reset my iPad but still the trackpad does not work.

how do I fix this issue and I can’t find any support on Apple website or the Logitech website

Posted on Sep 22, 2020 5:39 AM

Best reply

Logi_Richard

Level 1

14 points

Posted on Sep 25, 2020 2:12 PM

My apologies, I misunderstood the engineers. You actually have to do it ON-SCREEN

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Logitech combo touch keyboard case with trackpad for iPad 8 gen trackpad not working

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