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iphone heating problem

Hi Team


this is third time iam trying to contact apple support team on call

for my iphone heating problem,


but my issue is still not resolved.


kindly provide me resolution ASAP.


thanks and regards

Ishan Khan


Device - iphone 11 pro



[Email Edited by Moderator]

iPhone 11 Pro, iOS 13

Posted on Sep 22, 2020 6:43 AM

Reply
Question marked as Best reply

Posted on Sep 22, 2020 6:45 AM

Lastly, purchase Apple Products from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


1 reply
Question marked as Best reply

Sep 22, 2020 6:45 AM in response to ishankhan440

Lastly, purchase Apple Products from an Apple Online StoreApple Retail Stores, and many Apple-authorized resellers and wireless service providers.


Secondly, It is not clear here in your post about the ambient temperature in your area where you are using the iPhone. However --> Keeping iPhone, iPad, and iPod touch within acceptable ...


Store the device where the temperature is between -20º and 45º C (-4º to 113º F). Don’t leave the device in your car, because temperatures in parked cars can exceed this range.


Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures. Using an iOS device in very hot conditions can permanently shorten battery life.


iphone heating problem

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