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Cant update to iOS 14

Hey! I tried to update my Iphone 7 to iOS14 but it didnt work. it said “Unable to verify update” and it said that im no longer connected to internet when i clearly using my Wifi. Thankyou.

Posted on Sep 22, 2020 7:08 AM

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Question marked as Top-ranking reply

Posted on Sep 22, 2020 7:25 AM

Use internet speed over 15 mbps (both download and upload) speed. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


3 replies
Question marked as Top-ranking reply

Sep 22, 2020 7:25 AM in response to happy127

Use internet speed over 15 mbps (both download and upload) speed. Avoid latching on to Hotspot or WiFi Extenders

VPN or proxy connections might prevent your device from contacting the update servers.

If you still can't install the latest version of iOS, try downloading the update again:

  1. Go to Settings > General > [Device name] Storage.
  1. Find the iOS update in the list of apps.
  1. Tap the iOS update, then tap Delete Update.
  1. Go to Settings > General > Software Update and download the latest iOS update.

If you don’t see the update in the list of apps or if the issue happens again, you need to update your device with iTunes.

Try updating iOS after each step.

  • Try Forget the WiFi network and add again
  • Try another WiFi network 
  • Toggle set automatically off and then on
  • Reset your network settings
  • Force restart your device
  • Remove any beta profiles, if applicable
  • If everything fails:- Use iTunes or Finder (for macOS Catalina+) to update your device instead of over-the-air


Oct 28, 2020 9:16 AM in response to SravanKrA

i got a problem about ios 14.1 verification failed because you are no longer connected to the internet, but i am clearly connected to the internet. I've tried all the recommended ways from uninstalling the application update and downloading it again, resetting the network, and updating via iTunes on the computer. but the message I got is still the same. Please help, i need to turn on my cellular data but update required.

Cant update to iOS 14

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