Trying to cancel my subscription and when I go to my settings then subscription it will not load. So I do not know how to cancel my subscription for the app

Hello Jbelasco,

Thank you for reaching out in Apple Support Communities. We understand you're unable to cancel a subscription, as an error message appears that your device cannot be connected.

Having a peace of mind to manage your subscription is important, and we'd like to help.

Based on the screenshot you provided, it looks like you're using cellular data. We suggest to connect your iPhone to a stable Wi-Fi network and see if you can cancel the subscription.

In addition, you can use another device to cancel the subscription. Here's a helpful article with the proper steps: See or cancel your subscriptions

Please let us know if that helps.

Kind regards.