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WiFi and Personal Hotspot is greyed out!

I would like to know if Apple will be sending an update with bug fixes? My WiFi and personal hotspot is greyed out since I updated to IOS 14 this is highly annoying and really disappointing. I did everything I could have done and it is still greyed out. This software is faulty and Apple needs to do something about this as soon as possible!


Regards,

P i s s e d Apple Customer

iPhone 7, iOS 14

Posted on Sep 22, 2020 8:12 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2020 12:43 PM

Hi there, daveesha1!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with not being able to turn on Wi-Fi and Personal Hotspot. First, check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version.


Next, check out these steps to Restart your iPhone. Also, Tap Settings > General > Reset > Reset Network Settings. This will reset all settings, including Wi-Fi passwords, VPN, and APN settings. Be sure to test and see if you are able to turn on the Wi-Fi and Personal Hotspot after each step.


Let us know the results and have a terrific day!

3 replies
Question marked as Top-ranking reply

Sep 28, 2020 12:43 PM in response to daveesha1

Hi there, daveesha1!


Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with not being able to turn on Wi-Fi and Personal Hotspot. First, check out this article to Update your iPhone, iPad, or iPod touch and be sure you're running the latest software version.


Next, check out these steps to Restart your iPhone. Also, Tap Settings > General > Reset > Reset Network Settings. This will reset all settings, including Wi-Fi passwords, VPN, and APN settings. Be sure to test and see if you are able to turn on the Wi-Fi and Personal Hotspot after each step.


Let us know the results and have a terrific day!

WiFi and Personal Hotspot is greyed out!

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