Call forwarding ios14

Hello my phone will not allow me to forward calls since I've updated to ios14, any recommendations?

iPhone 11, iOS 14

Posted on Sep 22, 2020 3:20 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 30, 2020 5:18 AM

Hello Megancm2,


 Welcome to Apple Support Communities. We understand that you're unable to forward calls since updating to iOS 14, and we'd be happy to help.


To get started, let's make sure this feature is turned on, and set up correctly on your device:


Set up call forwarding and call waiting on iPhone


Since noticing this, did you get a chance to restart your iPhone normally? If not, please give it a shot, and test again.


Restart your iPhone


iOS 14.0.1 was recently released, so if you haven’t updated to that, let’s do so now. 


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


Also, let's check if there are any pending carrier updates by going to: Settings > General > About. If an update is available, you'll see an option to update your carrier settings.


Let us know if that helps. We'll be looking forward to your response.




Cheers!

2 replies
Question marked as Top-ranking reply

Sep 30, 2020 5:18 AM in response to Megancm2

Hello Megancm2,


 Welcome to Apple Support Communities. We understand that you're unable to forward calls since updating to iOS 14, and we'd be happy to help.


To get started, let's make sure this feature is turned on, and set up correctly on your device:


Set up call forwarding and call waiting on iPhone


Since noticing this, did you get a chance to restart your iPhone normally? If not, please give it a shot, and test again.


Restart your iPhone


iOS 14.0.1 was recently released, so if you haven’t updated to that, let’s do so now. 


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


Also, let's check if there are any pending carrier updates by going to: Settings > General > About. If an update is available, you'll see an option to update your carrier settings.


Let us know if that helps. We'll be looking forward to your response.




Cheers!

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Call forwarding ios14

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