How to contact app developer for refund

How do I contact developer for credit not given but money taken.

iPad Air, iOS 12

Posted on Sep 22, 2020 4:20 PM

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Question marked as Top-ranking reply

Posted on Sep 29, 2020 5:24 AM

Hey jmm944,


It sounds like you made an in-app purchase and don't see the purchase. We can help. To contact an app developer, take a look at the following guide: How to contact an app developer


If you need to request a refund, follow these steps: Request a refund for apps or content that you bought from Apple


If additional billing help is needed, we recommend reaching out to Apple Support directly: Get Support


Thank you for participating in Apple Support Communities.


Take care!

1 reply
Question marked as Top-ranking reply

Sep 29, 2020 5:24 AM in response to jmm944

Hey jmm944,


It sounds like you made an in-app purchase and don't see the purchase. We can help. To contact an app developer, take a look at the following guide: How to contact an app developer


If you need to request a refund, follow these steps: Request a refund for apps or content that you bought from Apple


If additional billing help is needed, we recommend reaching out to Apple Support directly: Get Support


Thank you for participating in Apple Support Communities.


Take care!

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How to contact app developer for refund

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