My VPN (Cisco AnyConnect) is no longer working with IOS 14. It shows that its connected, but does not allow for any network traffic to either internal or external sites. Any suggestions?

Question

My VPN (Cisco AnyConnect) is no longer working with IOS 14. It shows that its connected, but does not allow for any network traffic to either internal or external sites. Any suggestions?

The VPN was working just fine prior to the update, but after the iOS14 update it does not allow any network traffic to either internal or external sites. I have duplicated this on three different phones (iPhone X, 11 and 11 Pro). Also tried to downgrade to iOS 13.x but it looks like that is no longer signed by Apple.

Please help...our phones are worthless if we cannot do our work!

iPhone 11 Pro

Posted on Sep 22, 2020 4:49 PM

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Answer 1

Sep 27, 2020 5:48 PM in response to RichardLJames

What I found that seems to have resolved the issue is by turning ON "Connect On Demand" within the Cisco AnyConnect App on my iPhone and iPad and making sure my organization's domain was listed. This is found in Cisco AnyConnect version 4.9.005 by modifying the VPN connection (tapping the little (i) next to the connection), then tapping "Advanced", then turning "Connect On Demand" on.

So far this seems to keep my VPN connection active and stable.

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Answer 2

bb227

Level 1

4 points

Oct 11, 2020 4:38 AM in response to RichardLJames

Not sure why that’s not worked for me. Is there any other solution could help? Thanks

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Answer 3

DGideas

Level 1

4 points

Sep 24, 2020 8:03 PM in response to RichardLJames

I met the same problem and ask Cisco for farther information, and they reply "This is a defect in iOS14 which apple says will be resolved in an upcoming patch.".

You could send email to ac-mobile-feedback AT cisco.com if you have any question.

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