Anyone else having problems pinning/unpinning messages? I had 3 pinned messages but they disappeared. They are in the message threads but when I go pin them again, it says it's already pinned but it's not. I tried restarting my phone but it did nothing to resolve the issue.
iPhone 6s Plus, iOS 14
I have this issue too, but only with one person. I have pinned my immediate family members and combinations of them in Messages. One of my daughters keeps getting dropped from the top of the screen. When I find it in the list below, it claims to still be “pinned,” and it will let me drag it back to the top, but when I check back later it has happened again.
I do not know if it is related, but this contact has another oddity: Messages keeps forgetting that my daughter is on an iPhone and periodically reverts to SMS. Again, it will let me remind it to use her appleID and works properly from there.
I’d rather not delete either the contact or the message thread since it is fun to look back through the thread, and I don’t want to mess up family sharing.
Ideas?
I try to have 6 (iphone 11 Pro) text groups. Every morning 2-4 are gone. Why? Oh? Why?
Hi user_56,
Thanks for using Apple Support Communities. We understand you’re having trouble pinning messages. We’re happy to help.
To start, make sure you’re running the latest iOS version ( currently iOS 14.0.1):
Update your iPhone, iPad, or iPod touch
Then, follow the steps in the article below to unpin your messages and pin them again:
Use Messages on your iPhone, iPad, or iPod touch
Should the issue persist, contact Apple Support.
Take care.
Pinning text messages
