My Apple Watch app stopped working after updating my iPhone XR to iOS 14. I tried to delete it, but it won’t delete. When I try to open the app, all I get is the “Apple Watch is syncing” screen. (I didn’t start the sync process. ) Also, my Apple Watch 3 no longer syncs with the phone (the Fitness app doesn’t work either). I synced my phone to iCloud and reset my phone, but the problem persists. I hope to find a solution to this issue.
iPhone XR
I was experiencing similar issues. Even after a factory reset of my Watch and a factory reset of my iPhone (with a subsequent restore from iCloud) I was running into the issue of the Watch app not launching or presenting me with a syncing screen. I eventually was able to work around it by removing the Watch app from my phone. As many might discover, starting in iOS14 you can not actually "delete" the Watch app, rather you can "Remove it from your home screen". I found that by going into Settings-->iPhone Storage-->Watch and selecting the option "Offload App" I was actually able to remove the app off my iPhone (I had a hard time finding the Watch app in iPhone Storage so I actually used the magnifying glass in the upper right of the screen to search for it). Once that was accomplished I was able to go into the App Store and re-download the Watch app, to my astonishment the Watch app launched and functioned without issue.
A CAUTIONARY NOTE: After re-downloading the app and "setting up my Watch" I noticed that while I was able to setup my Watch from my prior backup I had lost ALL of my activity and health data. While somewhat frustrating I felt it an acceptable trade-off since I was able to use my Watch and iPhone again.
Not sure if it will work for others, but I figured I would share my experience with others. Good luck.
Finally got mines to work! After resetting the watch and using my wife’s phone (iPhone xs) she was able to update and pair the watch. I then paired it to my phone and viola it worked!
we both have iPhone XS but she has a series 6 and I have the series 3
There is a potential bug with watchOS 7.0.3 and the iOS 14.1 update (along with iOS 14.0.1).
Pairing can be eliminated between the Watch and iPhone. If you have GPS + Cellular, this bug will turn off Shared Lines, and the watch will function as if it's another cell phone.
A couple of things you can try to resolve the issue:
Click Here to view Apple Support for Unpairing your Apple Watch
Click Here to view Apple Support for Set Up and Pairing you Apple Watch
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That's Great!
I found a new resolution too. This may have potentially worked because I contacted my Cellular Provider a few hours ago.
I Powered Off my iPhone and Apple Watch for several minutes; without erasing or backing up. Then I turned both of them On.
The Apple Watch took a while to get past the Apple logo and was slowly responding for several minutes. But then, it started working 100%!
Edit: My Cellular Provider sent notification of the issue directly to Apple. So, the Manufacturer & Service Provider communicated differently, unlike how Customer & Manufacturer do.
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Had to reset my watch and phone then delete and re-download the watch app. Once I re-paired them they are working now. Sad I had to reset everything to get it to work. Hopefully apple doesn’t drop the ball again or they can take this watch back.
Oh I should just add. The old dodgy watch app was put back on my phone automatically from the back up. I clicked it and it did that whole ‘flash up black and go off’ thing but I was able to delete it this time and down load it again. Works fine. 👍🏽
I have an iphone XR and an apple watch 6. My watch app on my phone kept glitching and i couldnt open it. What the apple tech had me do that fixed it was go on my phone to my settings and click your name at the top and sign out of everything you’re connected to. Then go in and reset my password for icloud. He believes the issue is my passwords were mismatched so it was having trouble connecting them. After logging out and resetting my password, i went into settings>general>iphone storage and find the watch app and click delete. Then go into the app store and re-download. Not sure if this will work for others, but after days of apple support and messing with it, this worked for me.
Thank you to the person that suggested to go to the storage and turn the watch to offload app. Once I did that I could delete the app. I have spent over 10 hours trying to fix my watch and it finally worked .
I had the same issue I couldn’t figure it out so I unpaired my watch from my phone, deleted the watch app, erased everything from my watch and it seems to work now. Hopefully it works for you now
GUYS! There’s a new update and my phone has now paired! I’m currently updating the the watch now. I can delete apps off my phone when I couldn’t before. Check for a new update!!!
Things had gotten so bad that I ended up doing a full factory reset on the phone. I’m highly disappointed that I had to take this drastic measure, but with Apple being silent on this issue gave me no choice. But on the bright side (if there’s one), everything is working now.
Oh good. I did a factory reset on my phone and it worked again, but then when I did a full restore again the watch app would not open. I did a reset again on my phone and only restored my contacts and it has worked since then. I have been adding the apps that I used to have on my phone, oh and I also restored my pictures.
MINE IS NOW WORKING! Took me 4 hours to update my phone software and then I was able to update my watch and pair it back to my phone. I can delete apps off my home screen now which I couldn’t before. 5 weeks without my watch.
No I didn’t have to do this I have never had a watch paired either.
Once you reset your phone and restore the backup the does not open without crashing like before. However, you are able to delete the app unlike before. So delete the app then redownload it from the App Store and it should work just fine
Hey guys so I finally got mine to work. I removed my watch from my iCloud and reset it. I backed my phone up to iCloud and then I factory reset it. When I set the phone back up however I just logged into my iCloud and didn’t restore my phone. I then was able to download the watch app and start completely fresh. Once the app downloaded and my watch connected again I then began downloading my photos and other apps etc. from iCloud. And now it works fine! Hope this helps
Strange - I tried to delete the app before and could not. The Apple operative confirmed it could not be deleted. Now, after you email, I deleted it without even removing it from the Home Screen first. I then downloaded it again and it works. This does not make sense.
Apple Watch App Not Working After iOS 14 Update
