Apple Watch App Not Working After iOS 14 Update

Same case, the application doesn't even launch so it is impossible to pair the watch with my Iphone X, the application is impossible to delete it... I updated yesterday to iOS 14.1 and it didn't fix the situation at all, actually now is even worst because it's impossible to delete the app from iPhone storage menu inside the settings as I read in early comments on this post... Talked to iPhone support and suggested a factory reset on both devices, which isn't an option for me since I can't afford loosing access to VPNs. This is a total disaster and after the most recent iOS update I'm starting to think that Apple doesn't even have this issue on its radar

I even went to Genius Bar and they told me to reset it and I signed in without iCloud and it worked but when I synced everything back and got all my iCloud data back it went back to doing the same thing and not opening. And as most of y’all know the watch is pretty much useless if the application won’t work.

So this watch app freeze has been going on well over a month. I too now have a SE watch which other than tell the time, does little else. I noticed the watch face changing on its own. Went to access the app via my phone to see what the problem was and it wouldn’t open. Just flashes black and closes. I can’t delete it. It just disappears off my screen to the library. Went in via storage and there isn’t the option to offload or delete, just to delete back up. Which I did out of desperation. I have tried everything. Phone is fully up to date with IOS 14. Spent hours on the phone to apple (senior technician) who confirmed they are aware of this. They are not sure what’s causing it. It could be weeks or months before they find a resolution and would I like a refund as my watch was still in the ‘cooling off’ period. I am really disappointed. I was so excited to get my new watch. It’s kind of ruined the whole experience! It seems that even doing a full factory reset (which is the only thing I haven’t tried) hasn’t worked for everyone. APPLE SORT YOURSELVES OUT!!!

So this watch app freeze has been going on well over a month. I too now have a SE watch which other than tell the time, does little else. I noticed the watch face changing on its own. Went to access the app via my phone to see what the problem was and it wouldn’t open. Just flashes black and closes. I can’t delete it. It just disappears off my screen to the library. Went in via storage and there isn’t the option to offload or delete, just to delete back up. Which I did out of desperation. I have tried everything. Phone is fully up to date with IOS 14. Spent hours on the phone to apple (senior technician) who confirmed they are aware of this. They are not sure what’s causing it. It could be weeks or months before they find a resolution and would I like a refund as my watch was still in the ‘cooling off’ period. I am really disappointed. I was so excited to get my new watch. It’s kind of ruined the whole experience! It seems that even doing a full factory reset (which is the only thing I haven’t tried) hasn’t worked for everyone. APPLE SORT YOURSELVES OUT!!!

Same Issue. Apple Watch App vanished from my updated iPhone XS. Powered off & on iPhone. Powered off & on brand new Series 6 Apple Watch.

Apple Watch App deleted & downloaded again. Apple Watch App will not load up on iPhone. Apple Watch App unusable. Apple Watch Series 6 dysfunctional.

Ridiculous. Apple cannot support their own Watch Application functionality.

Solution? Apple, Technical mitigation?

Here’s what I did to fix this issue. It was extremely frustrating so hopefully it works for you too.

1st step: reset your Apple Watch and put to the side.

2nd step: go to your phone and settings, general, reset, and reset all content and setting (make sure you back up your phone to iCloud)

3rd step: after you set up phone again, go to general in settings, iPhone storage, go down to watch and delete from phone.

4th step: go to app store and install watch app

5th step: now you can pair watch to phone by opening the watch app.

hope this works!!!!

Here’s what I did to fix this issue. It was extremely frustrating so hopefully it works for you too.

1st step: reset your Apple Watch and put to the side.

2nd step: go to your phone and settings, general, reset, and reset all content and setting (make sure you back up your phone to iCloud)

3rd step: after you set up phone again, go to general in settings, iPhone storage, go down to watch and delete from phone.

4th step: go to app store and install watch app

5th step: now you can pair watch to phone by opening the watch app.

hope this works!!!!

I was talking to Apple Support yesterday as I just got the SE Watch on Tuesday and it was working fine until Wednesday midday and then stopped connecting to my phone. The watch app is quitting as soon as I press it. I have restarted both of them, updated my phone to the recent update and have just done a factory reset and still does not work :(

Here’s what I did to fix this issue. It was extremely frustrating so hopefully it works for you too.

1st step: reset your Apple Watch and put to the side.

2nd step: go to your phone and settings, general, reset, and reset all content and setting (make sure you back up your phone to iCloud)

3rd step: after you set up phone again, go to general in settings, iPhone storage, go down to watch and delete from phone.

4th step: go to app store and install watch app

5th step: now you can pair watch to phone by opening the watch app.

hope this works!!!!

Did not work for me so I spent a ton of time doing all that and now have a non-functioning watch. Glad it worked for you but seems to only work for some. And not sure why Apple won’t tell us why it happened in the first place which means it can happen to others again.

Fitness is about trend. I now have lost that trend w Apple Watch which is why I have the watch.

None of that worked for me. I have a new error now:

1) Start up Apple watch 4 and scan the image with iPhone

2) iPhone X says the watch needs an update

3) Click continue update

4) Software Update screens shows and proceeds to say "Unable to check for update. Checking for a software update failed because you are not connected to the internet. Start Over | Try Again".

I am connected to Wifi with great signal and working internet (I'm a software engineer so yes it's working fine).

I also have perfectly normal cell signal with 4g LTE. It will not allow me to "Try Again" as it loops in the same error forever, so I am forced to "Start Over" and get stuck in the update/restart loop indefinitely.

The watch is still bricked.

Apple, where are you? Can you fix this?

Brand new series 6 watch and had to update to 14.1 to pair to my phone. Worked fine for 5 days then it lost pairing and my watch app on my phone won’t open. Was on phone with 3 lvls of techs none of which ever admitted it was apples fault. To ultimately tell me it was a bad download of the 14.1 version and I would have to reset my phone. Can’t try that yet because I’m on vacation. So now I’m stuck with a dead watch. Thanks for nothing Apple!

This is a complete scandal. If you bought a car that didn’t drive you wouldn’t just be expected to put up with it. Sorry but none of the suggestions have worked for me and I have wasted days trying to figure this issue out. Does anyone from Apple even monitor these forums? I am feeling totally ripped off. Apple have been useless on the phone with the last senior tech advisor telling me that they were aware if the problem but it could be weeks or months before they found a fix. 🤬

I returned the watch today. As my phone's watch app does not work, I have no need for the watch - so used it for only one day till the moment phone and watch decided that they doesn't like each other...

Hmmm... Should it be an AI problem? Do we need a psychologist instead of a technician?

I’m having the same problem. I picked up my Apple Watch 6 Thursday Oct 29th late and paired with my iPhone X and everything worked great till about 1pm on Friday Oct 30th. My watch wasn’t showing the connection to my phone. Then I tried to open the watch app and it is frozen on the Start Pairing you watch screen. I went into Google and started reading all of the complaints and so many people with the same problem with no real fix.

I've had an Apple Watch for 5 years and it has been my favorite thing with my iPhone. My series 1 died in May this year for 2 weeks then I got it back going. Then in August it died and I haven’t been able to get it going. Figured Apple didn’t want my watch to come back since it would not take Watch 6 update or pair with a phone using IOS 14.

My watch is working and does record health data and all on my watch. My iPhone is working fine but the Watch App is not working and doesn’t show and health data on the phone. I’m afraid to do all of the resets and deleting - I’m afraid I’ll make it worse. I was hoping for a fix from Apple quickly but after reading all of your comments I’m worried. I always thought Apple was the best.