Apple Watch App Not Working After iOS 14 Update

I have had the watch less than a week. Used it for a day and a half before the app disappeared from my Home Screen then later the watch face changed on its own. Like everyone else, I reset both watch and phone, can’t delete the app because it is paired with the watch, can’t unpair the watch because the app can’t be opened. I don’t get the option to off load the app. Wasted time talking to Apple support, they don’t listen and try to guide me to do a reset even though I told them I had already done that. I finally spoke with someone who wasn’t basic support level, after 30 minutes he finally did a “little research “ to find out that it is a problem and “they are working on an app update “. This was Monday afternoon. FRUSTRATED APPLE!

I too am having an issue with the watch app. My series 5 watch needs an update but the app will not let me update. It just locks up when I hit the General tab. I tried updating my watch via the settings on my watch but it keeps directing me to the app on my phone which basically stopped working since the 14 update. I spent over an hour discussing this issue with Apple, with them also running diagnostics on my phone and watch with no resolution. Apple decides to send me to their Best Buy apple repair. I spent over an hour there with the guy finally telling me it is a software issue on my series 5. He unpaired the watch to the phone and now it won’t pair up. I went home and got back on the phone with Apple and they said that they will send me a box to return the watch and they will replace it since it is still under warranty. Ugh!!!! I just found this discussion and see that I am not alone on this issue. Now I’m thinking my watch was fine the whole time and that it is Apple’s 14 update doing all this!!! 😫

I texted with support this morning and the person I was texting said they were aware of app crashing issue and the fitness/health apps not working properly. So hopefully it will be fixed in next update?!? Seems there are still quite a bit of issues with ios14 and os7

So this watch app freeze has been going on well over a month. I too now have a SE watch which other than tell the time, does little else. I noticed the watch face changing on its own. Went to access the app via my phone to see what the problem was and it wouldn’t open. Just flashes black and closes. I can’t delete it. It just disappears off my screen to the library. Went in via storage and there isn’t the option to offload or delete, just to delete back up. Which I did out of desperation. I have tried everything. Phone is fully up to date with IOS 14. Spent hours on the phone to apple (senior technician) who confirmed they are aware of this. They are not sure what’s causing it. It could be weeks or months before they find a resolution and would I like a refund as my watch was still in the ‘cooling off’ period. I am really disappointed. I was so excited to get my new watch. It’s kind of ruined the whole experience! It seems that even doing a full factory reset (which is the only thing I haven’t tried) hasn’t worked for everyone. APPLE SORT YOURSELVES OUT!!!

So this watch app freeze has been going on well over a month. I too now have a SE watch which other than tell the time, does little else. I noticed the watch face changing on its own. Went to access the app via my phone to see what the problem was and it wouldn’t open. Just flashes black and closes. I can’t delete it. It just disappears off my screen to the library. Went in via storage and there isn’t the option to offload or delete, just to delete back up. Which I did out of desperation. I have tried everything. Phone is fully up to date with IOS 14. Spent hours on the phone to apple (senior technician) who confirmed they are aware of this. They are not sure what’s causing it. It could be weeks or months before they find a resolution and would I like a refund as my watch was still in the ‘cooling off’ period. I am really disappointed. I was so excited to get my new watch. It’s kind of ruined the whole experience! It seems that even doing a full factory reset (which is the only thing I haven’t tried) hasn’t worked for everyone. APPLE SORT YOURSELVES OUT!!!

They just released WatchOS 7.0.3 hopefully that’s fixes some of our issues.

Go to “Find My” and delete it from there on the original phone,

I was online with IT for about 2 hours, they told me to factory reset my watch then they told me to delete the Watch Application. So I reset the watch, and the Watch App will not delete because it says that there is a watch still paired with the phone. So now I have a $1000 watch that doesn't work and won't pair to my phone because the application on my phone is broken.

It’s unbelievable.... the same issue... it’s is already the 8th of October and no response from Apple( Surprise for my mom looking like a big “deal”... I’m really disappointed ☹️

I have tried all these “storage” “offload app” “copies in iTunes” “reset” - nothing...

(iPhone XR, watch series 6)

Hope that this issue will be resolved in the nearest future! And Apple will notice about this...

ran into same issue today, got my watch yesterday morning worked fine until today that my watch app doesn’t open. Have tried everything but app opens for a split second then shuts down. I am unable to delete the app because it states I have to unpair the watch. I impaired it but using my watch. How am I able to unpair on my phone when I cannot open the app.

Stuck in the exact same endless loop. Got a series 6 as my first apple watch ever on Monday. Set up with iphone 11pro on OS14.0.1. Everything was fine for maybe about a day. Then the weren't synched and tried to open watch app on phone, it won't open. Don't have an option to offload it. Suspect that is due to it still having a paired watch. UGH!!!! So frustrated. And much less excited about my watch, but I think the issue is really on the phone side. And from the sounds of things, support won't really be able to help much.

I’m stuck in the exact same screen and can’t close it delete. I even tried deleting other apps and could not - I selected the option but the apps remain. Has anyone found a fix? Are we stuck waiting for a patch? Seriously contemplating going back to fitbit. I’ve had no issues with my Apple Watch 3 until this update.

I am stuck after update Will not go anywhere after I have restarted and reset so many times. Also This is all I see when I open the app

I guess I have a paperweight also unless someone has a suggestion on how to get off this update screen and set up the watch. Thanks everyone

I spent over 2 hours with Apple Support last night. Mainly they were taking data to being to the engineers. No resolve to my problem with the watch app and pairing of my series 6. A full factory reset is the one thing I have not done and was trying to avoid.

Also, when I asked Apple Support and pushed for answers if there have been other complaints about this issue, she seemed to indicate there were but said she had to be careful what she said. I was like I don’t care as long as they know and are currently working on a fix🙄

I currently have a series 5 and now a 6 that don’t pair up bc initially they said my 5 had a software issue and to send it back to them to replace it. I went and bought the 6 while I am waiting for Apple to send me a box to return the watch for replacement bc I didn’t want to be without a watch. Now I have 2 watches that don’t pair with the phone! 😫😫😫