I can’t find where to turn on hotspot

I’ve downloaded IOS 14 and now I can’t find where to turn on hotspot. It used to be right after the Mobile Data. And now it’s gone.


[Edited by Moderator]

Posted on Sep 23, 2020 4:30 AM

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Question marked as Top-ranking reply

Posted on Oct 2, 2020 4:36 PM

Tommyziegler88 wrote:

I have confirmed with my provider that hotspots are part of my data plan. Other phones in the same plan have no problems

Call them back. Tell them it's not showing up. Always remember that, even if you select the option for "Tech Support" when you call your provider, the person you're being connected to is a not a technician. You usually have to insist on being bumped to Tier 2. However, the first thing I'd suggest is that you tell them to disable the feature on your phone number then re-enable it.


While you're waiting for them to answer, reset your network settings. Settings>General>Reset>Reset Network Settings. The only thing you'll lose are saved WiFi passwords.

9 replies
Question marked as Top-ranking reply

Oct 2, 2020 4:36 PM in response to Tommyziegler88

Tommyziegler88 wrote:

I have confirmed with my provider that hotspots are part of my data plan. Other phones in the same plan have no problems

Call them back. Tell them it's not showing up. Always remember that, even if you select the option for "Tech Support" when you call your provider, the person you're being connected to is a not a technician. You usually have to insist on being bumped to Tier 2. However, the first thing I'd suggest is that you tell them to disable the feature on your phone number then re-enable it.


While you're waiting for them to answer, reset your network settings. Settings>General>Reset>Reset Network Settings. The only thing you'll lose are saved WiFi passwords.

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I can’t find where to turn on hotspot

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