You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple store tech support

Best time to walk in to Apple Store for tech support?



iPhone 7

Posted on Sep 23, 2020 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 23, 2020 6:10 AM

You need to make an appointment for service. You cannot just walk in.


See here: Genius Bar Reservation and Apple Support Options - Apple

6 replies

Sep 23, 2020 7:07 AM in response to Bessthe2nd

Then try to explain your problem here and someone maybe able to help you.


If you go to the store without an appoinbtment it is very likely you will get turned away as even purchases are now by appointment to keep the number of people in store down to CDC safe distance standards in this time of pandemic.


You will very likely not be helped anyway, and probably just be asked to sit outside for a long time if they can fit you in.



Apple store tech support

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.