Text history disappeared for one contact- iPhone

Why did text contact and history disappear (and how do I restore) for ONE contact? All other contacts and texts are still there, but this one contact has been wiped.

iPhone 7, iOS 13

Posted on Sep 23, 2020 7:35 AM

Reply
1 reply

Sep 29, 2020 3:29 PM in response to jlsgroup

Hi there jlsgroup,


We understand you're experiencing an issue with missing messages for one contact, and we'd like to share some resources that can help.


To start, do you use Messages in iCloud? Learn more about this feature here: Keep all your messages in iCloud


If not, you can restore from a backup that was created at a time when you had the messages available.

Get started by using these steps to find a backup: Locate backups of your iPhone, iPad, and iPod touch

Once you've found a recent backup, use these steps to restore it: Restore your iPhone, iPad, or iPod touch from a backup


Keep in mind, restoring from a backup will result in a loss of data created after the time of that backup.


Cheers!

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Text history disappeared for one contact- iPhone

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