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Unable to update latest version

Hi I started update of latest version, but it got paused and even though I connect to wifi it’s still estimating time without continuing. Please help me.

thank you

Posted on Sep 23, 2020 10:16 AM

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Question marked as Best reply

Posted on Sep 29, 2020 7:05 PM

Hey elasagaram,


We see that you've been unable to complete the update on your iPhone since it was paused earlier.


We first suggest restarting your iPhone then trying again.

When updating, be sure that Low Power Mode is disabled as well.


If the issue continues, try out these steps next.


You also have the option to update using a Mac or PC with the steps here.


Cheers!

3 replies
Question marked as Best reply

Sep 29, 2020 7:05 PM in response to elasagaram

Hey elasagaram,


We see that you've been unable to complete the update on your iPhone since it was paused earlier.


We first suggest restarting your iPhone then trying again.

When updating, be sure that Low Power Mode is disabled as well.


If the issue continues, try out these steps next.


You also have the option to update using a Mac or PC with the steps here.


Cheers!

Unable to update latest version

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