Certain keys are not working
The followings keys no longer work, 1, Q, A, Z AND Command. Nothing has been spilled or dropped. The Mac version being used is OS X El Capitan. How can I get my keys to work again.
iMac, OS X 10.11
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There are a few things that could be causing this behavior:
- Mouse Keys could be enabled: To disable Mouse Keys, open System Preferences, click Accessibility, then click Mouse & Trackpad, then uncheck "Enable Mouse Keys"
- Your keyboard could be damaged in some way - You may want to try using a different keyboard (If you have one) or using the on-screen keyboard and test the keys that were not working.
You may also want to try:
- Restarting your Mac
- Starting your Mac in Safe Mode and seeing if your issue still occurs
- Creating a new user account or logging into another existing user account on your Mac and see if your issue occurs for other user accounts.
If you are still stuck, you can also contact Apple Support