unable to turn off "private address" from Apple Watch

under the new WatchOS 7, after I tapped on the connected WiFi, I can see there is an option to turn off the new option, "private address", no matter how many times I tried to turn it off, I only can see "SCANNING*" from the screen and then returned to normal watch face with the option "on" again...


I want to turn it off because I couldn't use my watch to unlock my MacBook anymore after I installed the WatchOS 7.


Apple Watch

Posted on Sep 23, 2020 2:09 PM

Reply

Similar questions

4 replies

Sep 30, 2020 8:56 AM in response to kevin.cheng.kw

Hello Kevin.cheng.kw.


Thanks for reaching out to Apple Support Communities. We understand that you are having some trouble with disconnecting from a Wi-Fi network. We will be glad to assist. Let's try forgetting the network as shown below from this resource:


Connect your Apple Watch to Wi-Fi


  1. "Open the Settings app on your Apple Watch.
  2. Tap Wi-Fi, then tap the name of the network you’re connected to.
  3. Tap Forget This Network."


Cheers.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

unable to turn off "private address" from Apple Watch

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.