i just got former employee MacBook Pro turned in and hr said he did a factory reset. I open screen and I have blinking folder with question mark on the folder. Is there a procedure to follow to give to another user. Thanks for your help...
[Re-Titled by Moderator]
I get apple.com/support -3001F
on my screen
Do you have an Internet connection on that computer?
In Internet Recovery, these low negative thousands error messages indicate that your provided Wi-Fi Network is inadequate in some fashion, and cannot be used (for this purpose) in its current state.
Common problems include:
Hidden Network-name
required use of a proxy server to get Internet access
required use of a login page to get Internet access
Use of a login server or certificate to get Internet access
Use of PPPoE in the Mac to get Internet access (typically only applies to DSL)
Use of Fixed IP address rather than good old DHCP
Variance of the time by more than five minutes
Failure of Router to provide workable DNS server addresses, or providing 0.0.0.0 [may produce -2002f]
If you have an Ethernet port, you may in some cases be able to move your Mac close to the Router and connect to the Router using Ethernet.
The higher the number, the more obscure the problem.
Also, make certain the Date&Time and Time Zone are correct within 5 minutes.
Blinking folder with question mark ?
