Emailing photo attachments from my iPhone 11

Since the ios14 update when I now email photos from my iPhone using either my work outlook or personal GMAIL addresses they are now sent embedded in the email message and not as jpeg attachments to the email. Why is this and how do I fix it or what settings can be changed, if any?

Posted on Sep 23, 2020 7:23 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 8, 2021 4:32 PM

Lotus9999 wrote:

There's a similar thread also, which has double the number of pages of this one:

https://discussions.apple.com/thread/251807601

There only seems to be 2 solutions to it:

ONE: I've done some testing now Sending pictures using Outlook app, and here are my findings:

1 - If you start in the Outlook app and attach pictures, they will still show up EMBEDDED. …

Actually, just as with Apple Mail, I expect that they are just as much attachments! (I wouldn’t be inclined to think otherwise, unless such was demonstrated to be otherwise upon inspecting the Raw email text.)


However, this does seem to demonstrate that Outlook, as well, is able to format emails as rich-text (text/html, actually). (When I worked within the corporate/governmental sectors, I would only send emails as plain-text if the other party had requested such, or I was replying to a plain-text email.)


I suspect, however, that if you sent this email to an email address where you use Outlook to read the email, that Outlook would allow you to perform bulk attachment operations (such as bulk-saves).


If not, I would actually be surprised! However, in that case y’all could use that as the best leverage to have Microsoft (at least partially) fix Outlook, and its derivatives.


… 2 - However, if you start in Photos (as others I believe have indicated), then choose the method to share as the Outlook app, they DO in fact show up as attachments! And there's no need to attach a 1 second video...

Yes. This should surprise no one.


Of course, as always, the real test is not in the appearances, but in the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves)?


… The only downside is that unlike when sending pictures by Mail, where you get the option to choose the size of the photo (S/M/L/Original), there are no options and they are sent as full-size by default.

Meh …


… Based on this solution, perhaps any other third-party app on the iPhone can be used with similar results, and not just the Outlook app. …

Make sure y’all don’t get caught up in the appearance, but pay attention to the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance?


… TWO: The other one allows you to still use the default Mail app, and by attaching a different file (such as a 1 second video), it forces it to send all of the pictures as attachments also.

As always, «the pictures» are sent «as attachments», always.


The only potential differences are:

  1. In the appearance of the email, and
  2. Whether Outlook (or one of its derivatives) will allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance.
292 replies

Feb 19, 2021 2:27 PM in response to John3Tr

Of course, John3Tr, even that email composition modification wouldn’t be, in any way, “necessary”, if it were not for the bulk attachment operation flaw of the very tiny subset of email clients that prevent such, based upon obscure criteria that are no part of the Internal Internet Standards governing email creation and interchange.


Please see my comment to, Rachel.H.U., at https://discussions.apple.com/thread/251807601?answerId=254660973022#254660973022

Mar 17, 2021 10:54 AM in response to Skeptical66

Yes, Skeptical66, that seems to relate to the Content-Type being used, as per N-K-O’s investigation. (My response to N-K-O’s investigation can be found at https://discussions.apple.com/thread/251807601?answerId=254616832022#254616832022.)


A far better way to judge correctly, as to what is going one, such as “embedding” vs. “attaching”, or other changes that affect the very tiny subset of email clients that prevent users from performing bulk attachment operations (such as bulk-saves) based only upon some set of variations within the internal features of an email, is to use the test found in my comment at https://discussions.apple.com/thread/251807601?answerId=254806789022#254806789022.


In fact, now that we have such a definitive test, I don’t believe we should make claims without backing them up with that test.

Mar 17, 2021 12:37 PM in response to Skeptical66

Well, Skeptical66, y’all may do as y’all wish.


If y’all are happy with such workarounds, I’m OK with that.


If, on the other hand, y’all want something to change—whether by Apple or the creator of that very tiny subset of email clients that have a problem allowing y’all, as users, to perform bulk attachment operations (such as bulk-saves)—y’all will have far greater success in obtaining beneficial change if y’all have a clearer understanding of what is actually involved and happening.


However, if y’all are happy with just workarounds, I’m OK with that.


It’s no “skin off my nose” either way.

Mar 18, 2021 12:41 PM in response to Halliday

It is not a very tiny subset. We are having the same problem at mu work. We all have work iphones as well. Now it is a hassle sending pictures to customers.

Why can’t there be a choice to “embed picture” or “send as attachment”? It is STUPID. Why would you remove such a critical and useful part of using your phone/camera?

Mar 18, 2021 3:13 PM in response to euro37

Welcome, euro37, to Apple Support Communities!


And what email client is being used on the email receiving end?


There is no such thing as «“embed picture”», all are always «“sen[t] as attachment[s]”».


You don’t need to believe me. You can check for yourself by performing the definitive test found in my comment at https://discussions.apple.com/thread/251807601?answerId=254806789022#254806789022.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Emailing photo attachments from my iPhone 11

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.