Since the ios14 update when I now email photos from my iPhone using either my work outlook or personal GMAIL addresses they are now sent embedded in the email message and not as jpeg attachments to the email. Why is this and how do I fix it or what settings can be changed, if any?
Lotus9999 wrote:
There's a similar thread also, which has double the number of pages of this one:
https://discussions.apple.com/thread/251807601
There only seems to be 2 solutions to it:
ONE: I've done some testing now Sending pictures using Outlook app, and here are my findings:
1 - If you start in the Outlook app and attach pictures, they will still show up EMBEDDED. …
Actually, just as with Apple Mail, I expect that they are just as much attachments! (I wouldn’t be inclined to think otherwise, unless such was demonstrated to be otherwise upon inspecting the Raw email text.)
However, this does seem to demonstrate that Outlook, as well, is able to format emails as rich-text (text/html, actually). (When I worked within the corporate/governmental sectors, I would only send emails as plain-text if the other party had requested such, or I was replying to a plain-text email.)
I suspect, however, that if you sent this email to an email address where you use Outlook to read the email, that Outlook would allow you to perform bulk attachment operations (such as bulk-saves).
If not, I would actually be surprised! However, in that case y’all could use that as the best leverage to have Microsoft (at least partially) fix Outlook, and its derivatives.
… 2 - However, if you start in Photos (as others I believe have indicated), then choose the method to share as the Outlook app, they DO in fact show up as attachments! And there's no need to attach a 1 second video...
Yes. This should surprise no one.
Of course, as always, the real test is not in the appearances, but in the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves)?
… The only downside is that unlike when sending pictures by Mail, where you get the option to choose the size of the photo (S/M/L/Original), there are no options and they are sent as full-size by default.
Meh …
… Based on this solution, perhaps any other third-party app on the iPhone can be used with similar results, and not just the Outlook app. …
Make sure y’all don’t get caught up in the appearance, but pay attention to the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance?
… TWO: The other one allows you to still use the default Mail app, and by attaching a different file (such as a 1 second video), it forces it to send all of the pictures as attachments also.
As always, «the pictures» are sent «as attachments», always.
The only potential differences are:
Open the photo app, click on select, then slide your finger across all the photos you want to send (share), if you just want to send one photo, just click on one photo, then click the share button, then click on the email button.
if you want to copy a pic, then paste it in an email, you have to scroll down after clicking the share button, (the box with the arrow sticking out the top.) there are multiple options to choose from when scrolling down. See last pic
What on earth are Apple trying to achieve with this mind bendingly stupid change to how an image is sent by email? Have they no idea the trouble this is causing to their users, perhaps they couldn’t care less..... Our sales force will all move Samsung devices by Xmas if it’s not fixed. Ridiculous, annoying pointless....
I tried one more thing: I put a photo in a note and then sent the note as an email from my iphone11 pro with IOS14.2. On my Mac running Mojave, I received the email with Apple Mailtool. Where the image should be, the email instead shows a little blue square with a question mark. When I look at the raw source, the image was embedded as an heic format image. It appears that the mailtool does not understand Apple's heic format on Mojave (I'm not sure how many other places also do or do not understand heic images).
Aha! On IOS14.2 in Settings->Photos there is a choice for TRANSFER TO MAC OR PC: "Automatic" or "Keep Originals". I was having the problem sending photos with email when "Automatic" was selected. It embedded "heic" formatted photos. When I selected "Keep Originals" instead, and then I inserted a photo into mail on my iphone11 pro, it seems to have embedded a "jpeg" instead. Now, on my Mac, when I view the email with the embedded photo, I see the photo! If I drag it onto my desktop I see that it is a JPEG file. I should note that when "Automatic" was selected, it never asks me what size to mail. When "Keep Originals" is selected, it does ask me. I sent the "Actual size" photo, and it works fine.
There is another setting in IOS14.2 under Settings->Camera->Formats. Two choices, "High efficiency" and "Most compatible". The comment on that screen says high efficiency uses HEIF/HEVC format, but Most Compatible will always use JPEG/H.264 though there is some exception for 4K video (not photos). When I sent files as "Keep original" it seems to me the files must have actually been JPEG when I took the photo. Unfortunately I don't see any simple way to view information about the kind of format the photos are stored in when viewing or editing photos on the iphone. On my phone High Efficiency was selected, but even so, Keep Original sent out jpeg files in my email attachments.
Hi Frank thanks for the reply but this thread is not about how to save the embedded photos once received and hence change them to a jpeg attachment. The issue is that Apple needs to fix the problem that the phots are sent embedded when emailed directly from our iPhones so that ourselves and whoever we send the photos to don’t have to go through that process for every single photo sent. Apple are ignoring the issue for some reason as they have not fixed it in the last 3 updates that have been rolled out! And it can be fixed as before the 1st iOS14 update photos emailed directly from an iPhone were sent as jpeg attachments and not embedded. I mean seriously whothefuckwantsphotos sent embedded, it makes no sense!
Hey All!
I seem to have found a fix for this, I am not sure if it will work for everyone but it did for me. This seemed to happen since Apple changed the way that photos were saved after taking them with the camera from JPEG to HEIF/HEVC. If you follow the steps below, it will save future photos as JPEGs, and I have observed them acting the way they used to, such as emailing as attachments. Please try the following:
This will save future photos you take as JPEGs, but It should not convert already taken photos.
Please note that in cases where you require extremely high quality videos and photos, it may not let you use the Most Compatible option.
I hope this helps! I am no expert but I found this out and I hope it helps others like it did for me.
Hi, unfortunately no it has not been resolved. I made this original post back in Sept when the 1st iOS14 was released and I got two pathetic pcbullshit replies from Apple that basically said nothing about the actual issue and basically told me to just make sure I had my iPhone updated to the latest iOS! They must think their customers are mostly kids and hence treat us in such a way.
I also had this problem, and this is what I found. (I am not a tech person.)
I have two email icons on my iphone, the Outlook icon and the Apple icon (with the envelope). Both of them reflect my Outlook email account, in slightly different formats. When I select a photo to email, if I select the Apple icon the photo is embedded. If I select the Outlook icon it is an attachment. Prior to the last update they were both attachments.
Halliday,
Yes, there is something more. When sending photos in a business email from iphone, the embedded images (appearance) is unprofessional. Manipulating the storage of the photos takes several extra clicks to use. Like i said, i want seamless and easy use of the iphone and the ios 14 upgrade is not seamless and easy when emailing and using photos. It waste a lot of time under present conditions.
krwakefield, THIS SOLVES THE PROBLEM that is being ignored. I tried it tonight and attached a non jpeg file and it worked. Let me repeat what you said and ring some bells if I may...
But there is a workaround. As long as you also attach a non-image/picture file along with the pictures on the email, then all the files will be attached and not embedded. The additional file can be any other type (PDF, video, etc.).
I suggest using a PDF that says "Thanks Apple for messing this up!"
krwakefield wrote:
A guy at my work found a work-around since this is so critical to our business.
With Apple’s recent update to their iOS software to version 14, they have removed the ability to attach image/pictures files as attachments. Instead, they have forced the images and pictures to be embedded into the body of the email. Regardless of which app you are initiating the attachment process from, all images/pictures will be embedded.
But there is a workaround. As long as you also attach a non-image/picture file along with the pictures on the email, then all the files will be attached and not embedded. The additional file can be any other type (PDF, video, etc.).
I suggest using a PDF that says "Thanks Apple for messing this up!"
Good luck!
Oh wow, brilliant, the 1st reply out of the hundreds from my original post way back in September that actually has a work around/temp fix that does really work. Thank you, much appreciated. Now if only Apple and/or Microsoft outlook could grow up and talk amongst themselves and be proactive with a solution that will solve this ridiculously stupid fault. I won’t hold my breath though. Thanks again krwakefield, nice one. Cheers
deane160 wrote:
… Now if only Apple and/or Microsoft outlook could grow up and talk amongst themselves and be proactive with a solution that will solve this ridiculously stupid fault. I won’t hold my breath though. Thanks again krwakefield, nice one. Cheers
The one and only email client (with its derivatives) that prevents users from performing bulk attachment operations (such as bulk-saves), based merely upon how said email client chooses to render (display) received emails, is entirely under Microsoft’s control.
Apple has no control over said email client.
All attempts, by any other email clients, or by those trying to devise workarounds, are doomed to be fragile: subject to being easily broken by any tiny change anywhere in the web of interactions.
i just tried emailing photos using the iphone mail app to my gmail and yahoo account, and both display embedded images, not attachments. Below is a screenshot of what i get. So, again, how is this this not a Apple update issue? We used to get images as little thumbnail attachments, then apple performed update 14.2, and now we have all these complaints.
Once again, TPITTS437, the issue is not about appearances, but functionality.
Sure. In both cases (and many others) the attachments are displayed (rendered) inline with text and other features. (This is the Internet standard for HTML type rich-text [text/html], that’s been around since the ‘90s.)
However, in all email clients, except one (and its derivatives), you, the user, can perform all bulk attachment operations (such as bulk-saves), regardless how the email client chooses to display (render) the received email.
As I wrote:
«I challenge anyone to find another email client (that isn’t a derivative of Microsoft Outlook) with this flawed handling of your received emails.»
Emailing photo attachments from my iPhone 11
