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Since the ios14 update when I now email photos from my iPhone using either my work outlook or personal GMAIL addresses they are now sent embedded in the email message and not as jpeg attachments to the email. Why is this and how do I fix it or what settings can be changed, if any?
Okay I figured out a fix to this since we can't get a useful response from the Specialists. As a heads up, this was through Outlook, not Gmail, but I am assuming the process would be the same/similar.
There will be a couple of extra random files that won't be used, but a folder with all of the photo files will now appear in the folder you selected to save the email to!
Hope this helps
Hi, yes when I email a photo from my iPhone which is often for work, it does give me a size option to choose before sending and I normally choose the mid size. It does not give me any other options though such as to choose if embedded or attached to an email. I have had an iPhone since the beginning, iPhone 3 and I have not ever had this issue before, photos were always sent as attachments to the email which is what you would expect. I don’t quite know who would ever actually want photos sent embedded in an email. This issue has only occurred now since the iOS14 update so please ask the powers to be to fix. Everyone is telling me to change to Samsung which I’d just rather not do. Thanks.
Your answer: "This is expected when attaching a photo to an email" is not definitive.
Please answer this question:
Will my Iphone attach a PDF attachment from the photo app as it has done in the past?
Is the answer yes or is the answer no?
Hi Less
this reply is absolutely ridiculous, I have been sending photos as attachments to myself to make them smaller to attach to reports, I have never had to save each photo individually and rename them when saving, if the photos were sent as attachments rather than this update causing them to embed into the email none of us would be complaining, it was fine until this update to ios14 so I guess the tech team can easily revert this back so we can all send photos as individual attachments not embedment.
regards
SprakeyG
I am having the same issue and need my photos sent at attachments so I can use them for work reports. The responses to this question are unbelievably useless. It is not "expected" when it didn't happen before the update to iOS14. There has to be a fix to this... This is extremely inconvenient
Hey Less from Apple, are you still there or are you now choosing just to ignore this thread??
It’s a simple question and I would have thought a simple solution to fix something that wasn’t actually broken in the 1st place until the latest update was sent out. Please respond to all of us and not with the pc crap replies that you’ve given us so far. Don’t make me change to Samsung now! Thanks in advance. Cheers
Jeff_W
"We do appreciate all feedback regarding our products, features, and services." I don't believe you. If you did appreciate feedback regarding your products, you would give something besides BS answers.
Totally agree Vicky, I just don’t get why they think photos embedded into the email message is ok?! It would seem as though this is a too hard basket fix for them as other than the pathetic bs replies I got from the Apple people a couple of weeks ago, I’ve have had no response since.
Hello,
I have this issue also since updating to v14, I had to revert to the using Outlook Mail and / or upload to Google Drive / OneDrive to get images how I used to.
I hope they fix this future iOS releases.
Hi, that doesn’t work for me and in any case is a long protracted way of doing it and loses the original file names of the jpgs/pdfs etc and all the metadata.
This is a ruinious change they have made to the IOS and it makes my modus operandi with the apple pen and iPad Pro for marking up designs completely redundant.
the genius above from apple needs to drop the “have a great day” rubbish and immediately get this sorted out so we can use the mail with normal attachments as before.
We are faced with the usual apple arrogance and rubbish by the look of it.
Ive nearly completed my move away from this company with a serious investment in a dell machine and google pictures, the last three machines of this company I am currently stuck with are the iPad and the apple pen and iPhone, and once I’m away...never again.
I can also confirm it is definitely an issue with IOS 14.0.1. I have a iPhone 7 running 13.6.1 where I have turned off automatic updates and it works fine and sends as attachments as before.
its got me out of trouble for the moment but this needs addressing Apple, without delay.
It would seem Apple don’t give a **** about basic errors that they have caused with their latest update. Too busy trying to make more money selling the latest iPhones to new customers that they forget or ignore loyal customers like myself who have had an iPhone since the very beginning!! Great customer service Apple!
For everyone out there i have had a long chat with a very rude customer services rep named Meranda, from apple who first of all told me the removal of the ability to send an email with an attachment was “expected behaviour” as a result of the 14.0 update.
She then tried to blame the different email servers, she then back tracked and said it was a surprise to apple that it had happened and then variously tried to blame the email providers and back to the “expected behaviour” story.
She admitted that there was no warning that this functionality would be removed in the update information provided by apple and that an update couldn’t be reversed, thus not giving anyone the chance to realise the update may not be for them because it would have a seriously negative effect on the way they work.
In my case it has rendered my iPad Pro, apple pen an iPad 11 useless for the purpose I have been using them in my business for the last four years and all of them are less than a year old. I have no viable alternative to jump onto so its going to cost me loss of business, I’m sure I’m not the only one. It has also cost me a great deal of lost time finding out it wasnt an error pin my part.
The best she could tell me to do was to put a request in feedback.
She had clearly been briefed to lie, befuddle and fob off people such as myself who I have discovered this very serious removal of functionality.
I hope this is useful info to anyone before its removed by Apple, as two previous posts have mysteriously disappeared from here.
Put a request in feedback??? I did that a month ago and all I’ve got since from any Apple rep in this thread is a couple of bullshit fairy replies that have solved absolutely nothing. Surely there is a fix for it that can be included into the next update?!!
This rep insisted that its “expected behaviour” and there is no fix. She did at one point suggest I look into third party apps which might provide it for me!!! She also said they were not working on a fix. She also blamed email servers for not accepting the attachments as attachments and tried to suggest it wasn’t Apple mail embedding them it was the servers. When put right on that she backed down and stopped blaming the email servers.
her final parting shot was to suggest yet again I post a feedback request and that she has kindly also done one on my behalf!
No it doesn’t and as admitted by apple they have deleted the ability to send photos and screenshots as attachments on emails in their latest update.
If i you ou want my advice, if it’s not to late:
DONT UPDATE TO 14 + ON ANY DEVICE
if you need that facility
Emailing photo attachments from my iPhone 11
