Emailing photo attachments from my iPhone 11

Since the ios14 update when I now email photos from my iPhone using either my work outlook or personal GMAIL addresses they are now sent embedded in the email message and not as jpeg attachments to the email. Why is this and how do I fix it or what settings can be changed, if any?

Posted on Sep 23, 2020 7:23 PM

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Posted on Mar 8, 2021 4:32 PM

Lotus9999 wrote:

There's a similar thread also, which has double the number of pages of this one:

https://discussions.apple.com/thread/251807601

There only seems to be 2 solutions to it:

ONE: I've done some testing now Sending pictures using Outlook app, and here are my findings:

1 - If you start in the Outlook app and attach pictures, they will still show up EMBEDDED. …

Actually, just as with Apple Mail, I expect that they are just as much attachments! (I wouldn’t be inclined to think otherwise, unless such was demonstrated to be otherwise upon inspecting the Raw email text.)


However, this does seem to demonstrate that Outlook, as well, is able to format emails as rich-text (text/html, actually). (When I worked within the corporate/governmental sectors, I would only send emails as plain-text if the other party had requested such, or I was replying to a plain-text email.)


I suspect, however, that if you sent this email to an email address where you use Outlook to read the email, that Outlook would allow you to perform bulk attachment operations (such as bulk-saves).


If not, I would actually be surprised! However, in that case y’all could use that as the best leverage to have Microsoft (at least partially) fix Outlook, and its derivatives.


… 2 - However, if you start in Photos (as others I believe have indicated), then choose the method to share as the Outlook app, they DO in fact show up as attachments! And there's no need to attach a 1 second video...

Yes. This should surprise no one.


Of course, as always, the real test is not in the appearances, but in the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves)?


… The only downside is that unlike when sending pictures by Mail, where you get the option to choose the size of the photo (S/M/L/Original), there are no options and they are sent as full-size by default.

Meh …


… Based on this solution, perhaps any other third-party app on the iPhone can be used with similar results, and not just the Outlook app. …

Make sure y’all don’t get caught up in the appearance, but pay attention to the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance?


… TWO: The other one allows you to still use the default Mail app, and by attaching a different file (such as a 1 second video), it forces it to send all of the pictures as attachments also.

As always, «the pictures» are sent «as attachments», always.


The only potential differences are:

  1. In the appearance of the email, and
  2. Whether Outlook (or one of its derivatives) will allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance.
292 replies

Nov 16, 2020 9:18 AM in response to Todd0213

Dear Apple,


All of your business customers rely heavily on being able to forward/share pictures as jpegs into an emails. We use this feature heavily for attaching business receipts into emails and then attaching them to other pc based applications. When the pictures are embedded into the email, they are no longer useable for anything else. I wouldn’t snooze too long on this fix if I were you.



Nov 19, 2020 8:51 AM in response to TPITTS437

Yes but you have to give it anew file name an its meta data is lost, How are you going to correlate or even find that image at a later date with the one on your iphone?


The way round its super long and what if you just use an iphone or ipad from site to send to clients who don't want the images embedded.


How do you prove a picture was sent if the file name has changed or there is no filename and no meta data?

Nov 19, 2020 12:37 PM in response to WEB2002aab

WEB2002, I am new to these forums & am not that tech savy. I dont follow you. I am thinking extreme sarcasm in play?

you were going off about this before as are thousands of us who use a lot of pics in our work emails etc. For me this is a very serious problem. All these work arounds are just adding extra time to a task that was so simple & functional before. As i am new to theses forums, is it normal for Apple to just ignore its customers like this?

Nov 20, 2020 10:41 AM in response to TPITTS437

Ok, you’re missing the point about what the real issue is about here. It’s not about what you can or can’t do with the embedded photos once you’ve emailed them to yourself. The problem that I started this thread about is that photos emailed directly from my iPhone are sent embedded and not as jpeg attachments to the email like it always used to do before iOS14 came out. I email a lot of photos to clients directly from my phone and now it looks very amateurish when they receive it embedded in the body of the email. I’m sure they are all mostly smart enough to work out how to save the photos to their computers once received but that’s time consuming each time and it’s not very professional looking from my perspective. I just don’t understand why Apple have not corrected this in either of the 2 subsequent updates?! Or even come back with a half decent reply to all of us here who are frustrated by this change.

Nov 21, 2020 10:33 AM in response to deane160

Yes. (Directed at Apple) This is an absolutely frustrating change to your iOS operating system.

For business purposes I need the ability to attach (NOT insert or embed) photos into emails. It has been that was sense the functionality was added around iOS 4 or 5. I have clients that require evidentiary photos be attached to emails for various purposes and I am now with out that functionality. I am not attaching cute cat photos to my mom but trying to conduct business.

please change this back or make it an option. But “embedded” photos in emails are completely useless to me.

Stop with the excuses listed above, they are cop outs for some crappy cutesy concept for email but I don’t buy $1000 phones to be cute. I buy them to conduct business. If you continue to remove the functionality that supports my business needs, they they are just over priced toys and useless to me.

Nov 23, 2020 11:46 AM in response to deane160

I am having the same problem, and no longer have the option of changing the file size when selecting a picture. There is no option for it to be sent as an attachment. The image will only come embedded which is problematic. The only way to transfer pictures from my iPad to my computer is using a USB cable and copying the files, which again does not allow for changing the size of the file causing multiple issues. It would be great if we had the option to send at attachment or embedded.

Nov 25, 2020 9:19 AM in response to deane160

This same issue is driving me crazy. It now means that I cant use my iPhone for work, effectively rendering it useless. Being able to attach an image to an email is a fundamental and basic requirement for my work. I'm going to have to switch to a different phone.


Having just recently sprung for a new iphone I'm very disappointed.

Nov 26, 2020 2:46 AM in response to jamesfrompleasanton

Actually, when I view these emails in Firefox on my Mac running Mojave using the gmail website, I just see <img....> and a lot of random characters instead of seeing the photo embedded, even when the photo is jpeg. On my Mac, using Apple Mailtool, it displays fine, although sometimes there is a delay so it does not show the photos for several seconds, then all of a sudden it does. But only if the embedded image is jpeg, and even if there is no <!DOCTYPE html> But if the embedded image is heic instead of jpeg, it does not display on Firefox on the gmail website and it does not display in Apple Mailtool on Mojave, either. The photo is just left out altogether on Apple Mailtool (blank) and on gmail's web site in Firefox on Mac Mojave you see <img style="max-width: 100%; max-height: 100%;" src="data:image/heic;base64,AAAAJGZ0eXBoZWljAA ... instead of a photo.






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Emailing photo attachments from my iPhone 11

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