Emailing photo attachments from my iPhone 11

Aha! On IOS14.2 in Settings->Photos there is a choice for TRANSFER TO MAC OR PC: "Automatic" or "Keep Originals". I was having the problem sending photos with email when "Automatic" was selected. It embedded "heic" formatted photos. When I selected "Keep Originals" instead, and then I inserted a photo into mail on my iphone11 pro, it seems to have embedded a "jpeg" instead. Now, on my Mac, when I view the email with the embedded photo, I see the photo! If I drag it onto my desktop I see that it is a JPEG file. I should note that when "Automatic" was selected, it never asks me what size to mail. When "Keep Originals" is selected, it does ask me. I sent the "Actual size" photo, and it works fine.

There is another setting in IOS14.2 under Settings->Camera->Formats. Two choices, "High efficiency" and "Most compatible". The comment on that screen says high efficiency uses HEIF/HEVC format, but Most Compatible will always use JPEG/H.264 though there is some exception for 4K video (not photos). When I sent files as "Keep original" it seems to me the files must have actually been JPEG when I took the photo. Unfortunately I don't see any simple way to view information about the kind of format the photos are stored in when viewing or editing photos on the iphone. On my phone High Efficiency was selected, but even so, Keep Original sent out jpeg files in my email attachments.

Dear Apple folks,

I have been fighting this issue since the update and finally just found a very easy workaround to save image for microsoft email and windows computers. Simply double click on the embedded picture, nothing will happen, then right click on image and you will be given the option to Save as picture. You can then at very least save the picture to your computer as a jpeg. This does not resolve the issue of the picture being embedded in the email, but at least makes the picture a little easier to save for reuse.

Frank

I am able to save the embedded photo emailed from my iphone XR ios 14.2 on my Windows 10 PC as Frank describes above, but it is TOTALLY PROBLEMATIC to loose all of the meta data from that image file when saved using this method!!! Not to mention the time it takes to "re-name" and "save" each individual file one at a time!

Yes Frank, I agree that we seem to be getting off topic. We need to be able to send photos from our iPhone using the photo app and email app, and for those photos to be emailed as attachments, not embedded photos in the body of the email.

NosbornTwc

I tried your solution and it does not work for me. What ios update is on your phone?

Mine is ios14.2 and does not send photos as an attachment. This issue started with the updates 14 and above. I also contacted Apple and they agreed that these updates do not send photos as an attachment like they did before the update.

Mine is 14.2 as well

After going through the regular mail app and composing an email as normal and selecting the photo button, the email sends with the photos attached for me just fine. I'm sorry if this did not work for you, I am just trying to share what worked for me.

I was using my work email and Windows Outlook client to check if it had sent as an attachment.

Thank you. Thank you. Thank you.

That little change to the obscure setting in Photo settings has worked for me too.

I can now send multiple photos from inside the Photos app via Gmail app (in my case) as attachments. Phew!

Apple needs to fix so you can send through the mfg installed photos app using the share button, then email with mfg installed mail app. I have found that sending any other way takes too long to send.

Yes, I called as well and talked to Jollee Ann, then she transferred me to Siva (male), and he had to put me on hold after I shared my screen to show him the problem with the Apple installed photo and mail apps not emailing pix as attachments after the latest update. He had to chat with his supervisor, only to return to the call to inform me that there seems to be a problem with the mail app, and there was nothing he could do. I asked why he could not submit an emergency update request to get this issue that sooooo many folks have been complaining about for months. He said I would just have to wait for the next update, and hoped that it fixes the problem. Great customer service answer. Nope, can’t help you...have a nice day, click...

By the way, jamesfrompleasanton, if I remember the email Internet standard correctly, there is absolutely no requirement for the “<!DOCTYPE html>“.

In point of fact, in the HTML standard, any tag that begins with “<!” is a kind of comment! It is ignorable, to renderers!

The part of the email Internet standard that indicates the type of email body is the part you quote before that HTML comment:

Content-Type: text/html;

charset=utf-8

Content-Transfer-Encoding: quoted-printable

The other email body Content-Type is text/plain.

However, the text/plain content type has been going extinct since the ‘90s.

Chucklepvfc:

Internet standards keep evolving.

In fact, there was a new, official Internet protocol standard this month!

Some companies, like Apple, and others, keep up with the Internet protocol standards, some, whose name shall not be mentioned, “drag their feet” in coming into compliance with new standards.

Additionally, the Internet protocol standards for email are designed for human-to-human communication, which may not, necessarily, align with the use-case of trying to use email to transfer images/pictures to other computer systems.

However, that being said, none of y’all would be having these issues if it were not for the way Microsoft Outlook disallows bulk attachment operations (such as bulk-saves) based solely upon how Outlook chooses to display (render) your received emails!

As far as any of us has seen, so far, Microsoft Outlook is the only email client that misbehaves in this manner.

Unfortunately, Apple has no control over Microsoft’s products.