Since the ios14 update when I now email photos from my iPhone using either my work outlook or personal GMAIL addresses they are now sent embedded in the email message and not as jpeg attachments to the email. Why is this and how do I fix it or what settings can be changed, if any?
Lotus9999 wrote:
There's a similar thread also, which has double the number of pages of this one:
https://discussions.apple.com/thread/251807601
There only seems to be 2 solutions to it:
ONE: I've done some testing now Sending pictures using Outlook app, and here are my findings:
1 - If you start in the Outlook app and attach pictures, they will still show up EMBEDDED. …
Actually, just as with Apple Mail, I expect that they are just as much attachments! (I wouldn’t be inclined to think otherwise, unless such was demonstrated to be otherwise upon inspecting the Raw email text.)
However, this does seem to demonstrate that Outlook, as well, is able to format emails as rich-text (text/html, actually). (When I worked within the corporate/governmental sectors, I would only send emails as plain-text if the other party had requested such, or I was replying to a plain-text email.)
I suspect, however, that if you sent this email to an email address where you use Outlook to read the email, that Outlook would allow you to perform bulk attachment operations (such as bulk-saves).
If not, I would actually be surprised! However, in that case y’all could use that as the best leverage to have Microsoft (at least partially) fix Outlook, and its derivatives.
… 2 - However, if you start in Photos (as others I believe have indicated), then choose the method to share as the Outlook app, they DO in fact show up as attachments! And there's no need to attach a 1 second video...
Yes. This should surprise no one.
Of course, as always, the real test is not in the appearances, but in the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves)?
… The only downside is that unlike when sending pictures by Mail, where you get the option to choose the size of the photo (S/M/L/Original), there are no options and they are sent as full-size by default.
Meh …
… Based on this solution, perhaps any other third-party app on the iPhone can be used with similar results, and not just the Outlook app. …
Make sure y’all don’t get caught up in the appearance, but pay attention to the functionality: does Outlook (or another email client) allow you to perform bulk attachment operations (such as bulk-saves), regardless of appearance?
… TWO: The other one allows you to still use the default Mail app, and by attaching a different file (such as a 1 second video), it forces it to send all of the pictures as attachments also.
As always, «the pictures» are sent «as attachments», always.
The only potential differences are:
This is what I know:
Before ios 14 update, i could send photos as an attachment and they were never embedded in the email in any email client.
After ios 14 update, photos are always embedded in email in all email clients.
Before IOS 14 update it was a seamless easy procedure to send photos as an attachment. I am not looking for a workaround. I want it to work the way it did before ios 14 update.
Something has obviously changed and other comments in this discussion are complaining about this issue.
I’ll put you right:
FROM UPDATE 14 onwards YOU CANNOT ATTACH PHOTOS AS ATTACHMENTS IN MAIL. Apple has STOPPED THIS FUNCTION.
IT HAS NOTHING WHATSOEVER TO DO WITH YOUR EMAIL CLIENT.
APPLE HAS CEASED TO PERMIT YOU TO ATTACH JPGS TO YOUR EMAILS.
YOU CAN ONLY EMBED THEM NOW.
What that means is you lose all control as to how they are received at the other end. They cannot be saved with their meta data or original file names and they might arrive in your clients email oversized, upside down, back to front etc etc.
[Edited by Moderator]
What you are saying is incorrect. I am sending and receiving from the same email I was previously, on iOS 13 it was sending as an attachment on 14 it is not. This is apples error NOTHING TO DO WITH EMAIL PROVIDER. Maybe try reading this thread before commenting with totally incorrect information.
Hi
Can you advise what is the legal address for Apple UK where I can serve papers for recovery of my £4K invested in equipment which is now not fit for purpose (iPhone pro/ iPad/ MacBook and also for costs I have incurred in loss of business etc as a result of apple removing the ability to put jpgs and ponds as attachments on emails, plus the costs for buying a whole new android based system to enable me to do my normal daily work.
OItll be a drop in the ocean for apple, claim circa £10k but please do provide me with the legal address.
[Edited by Moderator]
Normally an update should mean an improvement in the services - this is very disappointing and extremely annoying! So much for making a better customer experience. Apple is losing me and the other 5 phones in my family!
Thank you so much it def. does the trick with a few more steps - I have been so bloody frustrated with this issue -Had a iphone 3 from the beginning and never had this problem
[Edited by Moderator]
Hi thanks for the hint - this is soooo annoying that they removed the jpeg option.
Tried to do what you suggested, but it is telling me that I need to set up Outlook (?) but from what I can tell, I have. By chance, do you know why I am having this problem? (As it still gives me the same message " Set Up Needed Please open the Outlook App before continuing)
Thanks for your help!
Bonjour à tous,
Lorsque j'essaie d'envoyer des fichiers au site www.docti-posture.com je n'arrive pas avec mon iphone X. J'ai essayé avec le smartphone de ma femme sous Android et tout fonctionne niquel.
Quelqu'un a une idée du problème ? Une mise à jour ou autre ?
Merci pour vos réponses !
Hm I wish I could include pictures to help. I'm not sure what that error message means exactly. I would check that your mail account is properly set up in your phone settings as well as in Outlook. See if there are any warning notifications or icons to identify if something may need to be fixed. Sorry I couldn't be more of help!
Thank you!! This is working just fine. A few more key strokes, but totally worth it. The frustrating part is; I didn't want to do the update because I heard that this would happen. They just took over my phone this past weekend and did it anyways. Too bad the Apple people aren't smart enough to figure this stuff out themselves!!!
I agree it is not a change to 14 as my phone started doing this a couple of years ago. I use the Apple email app with an Exchange and a Gmail address. At first it was just the Exchange email. Now it is both. This makes it take many more steps when trying to send photos that need to be saved in specific folders. Attachments are so much better for work photos.
You will also find you cannot forward an email (in Mail) with an attachment, it won't do it. It'll forward the email text but not the attachment.
If I built a garage for someone and said there its and you walk in but you can't park your car in it, I'd be sued.....
Apple obviously think they can get away with such behaviour.
If your reading this and want to delete it, be3cause you don't like it, Apple genius, why don't you fix the problem?
You will also find you cannot forward an email (in Mail) with an attachment, it won't do it. It'll forward the email text but not the attachment.
If I built a garage for someone and said there its and you walk in but you can't park your car in it, I'd be sued.....
If your reading this and want to delete it, be3cause you don't like it, Apple genius, why don't you fix the problem?
Correct answer, the latest iPhone 14.2 update does not fix this issue on my iPhone 11. And for all of those of you suggesting we just change our settings in gmail, this is not a gmail issue, we do not all use gmail for our emails. My work emails go through Microsoft outlook and up until the 1st iOS 14 update I had no issues sending photos directly from my phone to clients as attachments to the email. So now I have to send all photos to myself and go to my desktop computer and then save each individual embedded photo to my computer and then email them to my client which to be honest is a right real pain in the arse and a waste of my time. And no it is not a Microsoft outlook issue either as my very clever IT people who normally have solutions for all of our computer or phone related problems have looked into it and cannot see a solution or cause other than it is an Apple problem. Funny how Apple don’t see it that way, I’ve not seen a reply from them for any of the comments on this thread since the 2 or 3 very weak pc rubbish replies they gave at the start. Just fix the problem Apple, I’m sure you can put those billions of $$ to some good use!
WEB2002aab wrote:
Hi, I’m now using outlook, if i could delete Apple mail I would.
So why don't you?
Remove built-in Apple apps from the Home screen on your iOS 10 device or Apple Watch - Apple Support
Emailing photo attachments from my iPhone 11
