Failed to connect to p63 smtp server

Hallo, I’ve been unable to send emails from my iCloud email address on my iPhone 11.

the message “ failed to connect to p63 smtp.mail.me.com outgoing server” appears.

ive tried restarting my phone, resetting network setting but to no avail. The normal screen. The screen where the option to delete Account for the iCloud mail also does not appear hence I do t know how to delete the account. Help please?

Posted on Sep 23, 2020 9:44 PM

Reply
1 reply

Sep 30, 2020 1:50 PM in response to MarlizeV

Hello Marlize,


Being able to send emails is extremely important, and Apple Support Communities is a great place for help. There previously was outage that has sense been resolved. You can also find this information through our System Status page.


If you're still having issues let us know if it's isolated to your iPhone, or if you're having issues when attempting to check your email from a different device, or through the iCloud website.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Failed to connect to p63 smtp server

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.