How do you get your free 1 year subscription for Apple TV?
I am having a problem signing up for my 1 yr free subscription for Apple TV
iPhone 11, iOS 14
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Review this guide: Apple TV+ - One Year Offer - Apple
It lists how to redeem in 4 easy steps. It lists the conditions for the offer. It has an eligibility check.
If you qualify, and if you did as described in the guide, and you still do not get to see the year offer, then contact Apple Support. They can assist in getting you the service, if needed using activation codes.