📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

2020 MacBook Air Crashing

My MacBook Air (2020) often crashes, causing an unintended reboot. It also sometimes "freezes" for up to 30 seconds. Please help.

Posted on Sep 24, 2020 10:00 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 24, 2020 10:33 AM

If this is happening out of the box, I'd recommend that you contact Apple Support.


You may try running a hardware diagnostic in the meantime, see if any error messages pop-up.



1 reply

2020 MacBook Air Crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.