Cannot load message.

Hello jpiw,

Thanks for the follow up. Have you tried accessing it while using a different web browser? If not, give that a try. It may help with isolating what's causing the issue to persist.

If you continue to experience issues, you might consider reaching out to Apple Support for additional help. They can be reached at Get Support.

Best regards.

Hello jpiw,

Thanks for using the Apple Support Communities. We understand that you're having an issue accessing your iCloud email from the iCloud website on your PC. We suggest checking out, Get help using iCloud Mail, section: If you can't access iCloud Mail at iCloud.com. Be sure to double check that you are using a supported browser, and that your computer meets the system requirements. You'll also want to confirm if the issue persists when connected to a different network.

Best wishes.

I have the same problem (or rather my wife does) using Safari on her (Early 2015) MacBook Pro running OS 10.15.7.

We do not have access to any other network than our own so that is a comparison we cannot make.

In addition to the "this message cannot be loaded at this time,. Please try again later." message...we also get "Inbox cannot be loaded."

And now she gets the following message (her inbox indicates 47 messages unread) :

"Mail has stopped responding. An error has caused this application from working properly. Help Apple improve its products by sending us diagnostic and usage information about Mail." (we did send to Apple but my wife still cannot access her e-mail.