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I can't restore from iTunes to my new Xs. Get and error message: "Find My must be turned off".

How do I do this? "Find My" shows my new phone and I turned off the old iPhone. Still stuck and can't proceed.

iPhone XS

Posted on Sep 24, 2020 10:09 AM

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Posted on Sep 24, 2020 1:07 PM

You’re welcome.


Enjoy your iPhone.

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I can't restore from iTunes to my new Xs. Get and error message: "Find My must be turned off".

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