Deducting of money from my account for itune

i need your help. I unsubscribed from iTunes in May 2020. However, Apple keeps deducting money up to now ie September 2020. How does this stop and how can I be refunded.


Posted on Sep 24, 2020 2:59 PM

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Question marked as Top-ranking reply

Posted on Oct 1, 2020 8:52 AM

Hi Bundabesa,


Thank you for posting! Managing billing for your subscriptions is certainly important. We see you have a question about billing for an Apple Music subscription that you canceled.


To verify, have you checked to ensure the subscription shows expired using this as a guide? See or cancel your subscriptions


Is it possible that you had a subscription under a different Apple ID? It may be worth reviewing this: If you see "apple.com/bill" or an unfamiliar charge on your statement


Regarding a refund, you can use the guidance here to Request a refund for apps or content that you bought from Apple.


We hope this is helpful. If you don't find an answer using the resources above, you can also contact Apple directly: Contact Apple Support


Take care.

1 reply
Question marked as Top-ranking reply

Oct 1, 2020 8:52 AM in response to Bundabesa

Hi Bundabesa,


Thank you for posting! Managing billing for your subscriptions is certainly important. We see you have a question about billing for an Apple Music subscription that you canceled.


To verify, have you checked to ensure the subscription shows expired using this as a guide? See or cancel your subscriptions


Is it possible that you had a subscription under a different Apple ID? It may be worth reviewing this: If you see "apple.com/bill" or an unfamiliar charge on your statement


Regarding a refund, you can use the guidance here to Request a refund for apps or content that you bought from Apple.


We hope this is helpful. If you don't find an answer using the resources above, you can also contact Apple directly: Contact Apple Support


Take care.

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Deducting of money from my account for itune

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