My phone doesn’t have an error message yet it just won’t update my phone! So annoying and by the way I have an iPhone 11

Hi Liliana_cabrera,

We understand you're unable to install an update on your iPhone. We're happy to help.

If you're having issues downloading the update directly on the device, here's some steps you can try: If your iPhone, iPad or iPod touch won’t update

If you've exhausted those steps and it still won't update, you'll need to install the update through a computer instead. You can find those instructions here: Update your iPhone, iPad, or iPod touch

We hope this helps. Take care!