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Iphone 7 plus battery Issue

I purchased a brand new Iphone 7 plus yesterday and I put it on the initial charge up to 100. But unfortunately the battery performance is not so good. Last charge level is yesterday 18.29 and now its present day 07.14. Now the battery is at 13%. Also it shows that the screen on time as 4h 31 mins and screen of time as 14 mins. So is this stats are normal for a brand new iphone? BTW I expected something more!

iPhone 7 Plus, iOS 13

Posted on Sep 24, 2020 6:45 PM

Top-ranking reply

chuck_3rd

Community Specialist

Posted on Oct 1, 2020 11:47 AM

Hi sachinthadezoysa,

It sounds like you are experiencing issues with the battery on your new iPhone. We can help with this.

If your iPhone isn't charging, we'd recommend starting with the troubleshooting listed here: If your iPhone or iPod touch won't charge

You can find more information about iPhone battery and performance here: iPhone Battery and Performance

If you are wanting to maximize your battery life, we'd recommend following the tips listed here: Maximizing Battery Life and Lifespan

We hope this helps.

Take care!

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Iphone 7 plus battery Issue

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