Apple Watch connected - FaceTime not working
I have connected my new Apple Watch 6 to my iPhone 11 Pro Max, and I am not able to make FaceTime calls now. If I do the other person can’t hear or see me but I can see them, just not hear them. Help??
User profile for user:
sterling r
User level:
Community Specialist
Hi ecraw,
We understand that you're having issues with FaceTime after pairing your Apple Watch to your iPhone 11.
If you unpair the watch from your iPhone, does the issue continue? If so, make sure to back up then update both devices.
- How to back up your iPhone, iPad, and iPod touch
- Back up your Apple Watch
- Update your iPhone, iPad, or iPod touch
- Update your Apple Watch
After updating the devices, test out FaceTime be fore re-pairing your watch to the iPhone. If it works, pair them and test it again.
If you run into an issue after these steps try out the guidance here.
For any other questions, contact support: Get Support