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maddyabidi Author

Level 1

5 points

Faceid not working

Hey, after updating my iPhone X to iOS 14 my faceid has stopped working, same thing happening after updating it to iOS 14.0.1

Posted on Sep 24, 2020 9:28 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,940 points

Posted on Sep 24, 2020 9:29 PM

Add an alternate appearance

For most users, Face ID will continuously learn as they change. If you have an appearance that can look vastly different, you can set up an alternate appearance so Face ID still recognizes you. You can't create a new appearance if you're wearing a face mask.

To set up an alternate appearance:

Go to Settings > Face ID & Passcode. If asked, enter your passcode.
Tap Set Up an Alternate Appearance.
Look straight into your iPhone or iPad and place your face inside the frame.
Gently move your head to complete the circle. If you're unable to move your head, tap Accessibility Options.
When you finish the first Face ID scan, tap Continue.
Gently move your head to complete the circle for a second time.
When Face ID setup is complete, tap Done.

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Faceid not working

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