You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What is Error Code 4000?

How to get past Error Code 4000 when updating IPhones


Posted on Sep 24, 2020 11:26 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 29, 2020 8:21 PM

I solved the error code problem by uninstalling ITunes then downloading and reinstalling. The version on my computer was 13.?? The latest updated version. The version that I installed was 12.?? It worked straight away for the iPhone 7 but took 2 attempts for the iPhone X.

This was after hard resets of the phones and a factory reset of the iPhone 7 (which didn’t help)

4 replies
Question marked as Top-ranking reply

Sep 29, 2020 8:21 PM in response to Bigpolly

I solved the error code problem by uninstalling ITunes then downloading and reinstalling. The version on my computer was 13.?? The latest updated version. The version that I installed was 12.?? It worked straight away for the iPhone 7 but took 2 attempts for the iPhone X.

This was after hard resets of the phones and a factory reset of the iPhone 7 (which didn’t help)

What is Error Code 4000?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.