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Accountsd Mac cpu is high

accountsd process is eating 500% cpu and making macbook pro 15,1 useless after Catalina 10.15.7 update.

Even if you force this process to quit it comes back at ~500% CPU and make lots os apps to hang.


I have tried to disable iCloud Mail integration and other suggestions related to "accountsd" that fixed this issue in previous Catalina versions but nothing worked.


Any suggestions?




[Re-Titled by Moderator]

MacBook Pro with Touch Bar

Posted on Sep 25, 2020 7:48 AM

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Posted on Sep 26, 2020 1:56 AM

I solved it installing this update:


http://support.apple.com/kb/DL2052?viewlocale=en_US


It was impossible to use my MBP 16 ... difficult to download that using safari either (I had to use chrome)


Regards

307 replies

Sep 28, 2020 9:49 AM in response to fpmalard2017

Well, after installing the Combo update everything was fine. I even told my daughter to do the same on her MBA 2012 (same issue started today as well).


Then it started again after a whole day work.


I tried to disconnect the keychain and reconnect, what seems to make things worse: higher CPU load and I cannot complete the login to my Apple account (it asks to reconnect to enable all functionalities and stalls).

Sep 28, 2020 9:52 AM in response to fpmalard2017

Had the same issue on a 2014 macbook pro. Catalina running accountsd at 200%, rendering the laptop unusable. Shutting down the wifi and turning it back on calmed the situation and accountsd now at about 50% cpu (which is still a ridiculous load for such a service, but the machine is now usable)

has anyone tried whether this issue has been experienced on the big sur public beta?

Sep 28, 2020 1:49 PM in response to fpmalard2017

Same issue here.

Tried iCloud logout/login, but issue reappears again after a few hours.

I found an article that said; mail with an exchange account could be the problem.

especially when a password renew policy is set to renew the password periodically.


I cannot find the article anymore, but this problem was already here last year in catalina?


So, after removing the exchange account and then re-adding the account fixed this issue...for now.


Apple Fix this long lasting issue!!


Sep 28, 2020 4:18 PM in response to fpmalard2017

well, i don't see this marked as solved, so i'm just going to suggest that you maybe contact apple about it, maybe you could also include a sample (if no private information is shown in it) of the process and maybe it'd help some people like me understand what things are being done to make your cpu go to 500% (or well more so the process take up 500% cpu), also try restarting your computer because over time processes glitch and stuff, like if you dont restart your computer atleast every week or two, windowserver gets REALLY crazy, like for me i didnt restart my computer one time for 2 months and windowserver started taking up 2.4 gb of memory with NOTHING open (compared to what its supposed to be at which is around 350 mb for my computer), so try restarting your computer, and also maybe try paying attention to memory more so than cpu, because memory will be more helpful (unless its really glitched, then it'd say something probably like only 600 mb of memory, but then cpu will be at 500%, then that's a problem)

Sep 28, 2020 6:09 PM in response to Joshua p.

For my Retina 15 MacBook Pro 2019.

After several restarts and trying every single trick on this thread (restart, reinstall the update, downloading the combo update and reinstall, logout iCloud, logout mail accounts, etc. ), 'cause I only own this computer and I must make it work.


Finally This https://www.titanium-software.fr/en/onyx.html app fix the problem. Maybe it works because the app restart's several caches and makes spotlight reindex everything.


I hope this help.


Sep 28, 2020 10:25 PM in response to buroggu

yes, i've installed onyx but.....you are installing updates from a company which should deliver proper updates....and not, a mess.....in this corona-tima, lot of people working from home can't call apple and tell them to fix this problem....even being here in a community without any official person from apple, telling: hey, we are working on it.....nothing...

Sep 28, 2020 11:00 PM in response to adairsinho

This problem does not yet have a clear solution, people have tried everything, but it still arises. On one of my macs (mac mini 2018) it has appeared twice with an interval of a couple of days, although on the other (macbook pro 15 2018) such a disaster has not yet been noticed.


In fact, a regular reboot also helps, but for how long... When your computer again gets hot from "accountsd", please write!

Sep 28, 2020 11:15 PM in response to bhoodream

i'm not talking about a monopoly. I'm talking about client services. If a company notice that a lot of people have problems with CPU, accountsd etc etc...normally you should react....and not wait, until some clients get their own solutions.


Someone from Apple Support should log in here and read everything. Take some notices and informations, send an internal mail with high prio to the software developer and icloud teams and tell them: cupertino, we have a problem......



Sep 28, 2020 11:17 PM in response to fpmalard2017

I have the same issue with accountsd on a MBP 2015 (w touchbar) and 10.15.7.


I've just about tried every fix I could find on the web (keychain reset, logging out and back in to iCloud, PRAM reset) but the issue kept coming back. Removing my Exchange account and disabling mail sync from iCloud so far it seems to prevent it from happening. Please Apple, fix this annoying bug.

Sep 28, 2020 11:47 PM in response to bhoodream

I#m on MBP 16, Made the update to Catalina 10.15.7 via software update. Immediately I had 400-500% cpu accountsd. Killing commerce, logout iCloud and reboot did fix the 400-500% accountsd first. I#m in the process of calibrating the battery. So battery was to 0%, connected to usb-c power supply and suddenly the 400-500 % accountsd was back again. So log out iCloud does only help once. Did then install the combo update. This helped so far...I'm watching...


Apple, please provide a fix.



Accountsd Mac cpu is high

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