You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud storage

Hello!


i have a problem with iCloud storage.For some reason I can’t buy more space on my iCloud(it rejects all credit cards i tried to use) and I used up all the space on my IPhone and now I can’t download any apps.


Thanks for any suggestions/solutions.

iPhone XR

Posted on Sep 25, 2020 8:44 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 25, 2020 8:50 AM

Yoy may need to contact Apple support about your payment method problems, but just so you know, buying more iCloud storage will not help you free up space on your phone with the exception of enabling iCloud Photos which still uses space on the device.


You will need to free up space on your device.

What's the difference between device storage and iCloud storage? - Apple Support


If nothing in this support article helps with your iTunes payment problem, use the link at the end of the article to contact Apple for help.

If your payment method is declined in the App Store or iTunes Store - Apple Support



1 reply
Question marked as Top-ranking reply

Sep 25, 2020 8:50 AM in response to AljazIpavec

Yoy may need to contact Apple support about your payment method problems, but just so you know, buying more iCloud storage will not help you free up space on your phone with the exception of enabling iCloud Photos which still uses space on the device.


You will need to free up space on your device.

What's the difference between device storage and iCloud storage? - Apple Support


If nothing in this support article helps with your iTunes payment problem, use the link at the end of the article to contact Apple for help.

If your payment method is declined in the App Store or iTunes Store - Apple Support



iCloud storage

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.