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Level 1

4 points

iPhone Activation Lock

My friend purchased an iPhone she decided she didn’t want to use it so she gave it to me I am now trying to use it but it goes to the activation lock screen she also does not remember her iCloud information what can I do to get into the phone ?

[Re-Titled by Moderator]

iPhone 6s

Posted on Sep 25, 2020 8:54 AM

Best reply

Chattanoogan

Level 7

23,574 points

Posted on Sep 25, 2020 9:00 AM

You and your friend need to go thru all the steps listed here:

https://support.apple.com/en-us/HT201351

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iPhone Activation Lock

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