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No sound of messages when on the phone.

When I’m on the phone I don’t hear

messages coming tru (not on vibrate/ loud) after the new update iOS14. I didn’t change anything in the settings.

iPhone 11 Pro Max, iOS 14

Posted on Sep 25, 2020 9:02 AM

Reply
1 reply

Oct 1, 2020 6:31 PM in response to Angelanerses

Hello Angelanerses,


Thanks for using the Apple Support Communities. It sounds as though you're having an issue receiving alerts when you're on a call. Since updating your iPhone, have you double checked your Notification settings to see if anything changed with your set up during the update process? If you need help with that, check out, Use notifications on your iPhone, iPad, and iPod touch.


Have you noticed if this happens with all contacts or is it specific ones? Is it isolated to Messages notifications or does it include other apps as well?


Since noticing there was an issue with your notifications, have you restated your iPhone? Restart your iPhone.


You mentioned you updated to iOS 14. Since this update, have you also installed the supplemental update 14.0.1?


How to back up your iPhone, iPad, and iPod touch

Update your iPhone, iPad, or iPod touch


Best regards.



No sound of messages when on the phone.

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