You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Software update

It says error when I’m trying to install my software update

iPhone 6s, iOS 13

Posted on Sep 25, 2020 11:27 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 7:10 AM

Hey Yekeen,


We understand you're having trouble updating your iPhone, and want to help. If you're updating wirelessly, take a look at these steps: If your iPhone, iPad or iPod touch won’t update


If you're using a computer and see an error, these steps can help: iOS update and restore errors


If you're still having trouble updating after those steps, let us know more about what happens when you try to update. What does the alert say specifically? Also, are you updating wirelessly, or using a PC or Mac computer?


Cheers!

1 reply
Question marked as Top-ranking reply

Oct 2, 2020 7:10 AM in response to Yekeen

Hey Yekeen,


We understand you're having trouble updating your iPhone, and want to help. If you're updating wirelessly, take a look at these steps: If your iPhone, iPad or iPod touch won’t update


If you're using a computer and see an error, these steps can help: iOS update and restore errors


If you're still having trouble updating after those steps, let us know more about what happens when you try to update. What does the alert say specifically? Also, are you updating wirelessly, or using a PC or Mac computer?


Cheers!

Software update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.