I have my Apple TV plugged into a receiver. After about 15 minutes of using my tv not Apple the tv screen will go black but I have sound. I then have to restart tv to get screen

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Level 1

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I have my Apple TV plugged into a receiver. After about 15 minutes of using my tv not Apple the tv screen will go black but I have sound. I then have to restart tv to get screen

After 15 min my tv screen will go black but still have sound. I then have to restart tv. If I unplug my Apple TV it will work fine

Apple TV 4K, tvOS 13

Posted on Sep 25, 2020 12:28 PM

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Answer 1

rkaufmann87

Level 10

148,452 points

Sep 25, 2020 12:36 PM in response to Me5188

I am assuming the reciever has passthrough capabilities and you are using a high quality 4K HDMI cable to connect the Apple TV to the reciever and another to connect the receiver to the TV.

Also, have is your Apple TV connected to the Internet, Wi-Fi or Ethernet??

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I have my Apple TV plugged into a receiver. After about 15 minutes of using my tv not Apple the tv screen will go black but I have sound. I then have to restart tv to get screen

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