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Hello,
The mail program on the iPad Pro, OS14.0.1, keeps changing all my flags to red. This question was asked previously, but there was no solution offered. This was not occurring on previous versions.
Cheers - Jeff
iPad Pro, iPadOS 14
Hello Ozfever,
We certainly understand your concern, and its always a good idea to backup your device regularly. Removing the account is just removing it from the device, and then you can add it back. If the issue remains after trying this step, we suggest reaching out to Apple Support.
Thank you for using Apple Support Communities.
Hello Ozfever,
We certainly understand your concern, and its always a good idea to backup your device regularly. Removing the account is just removing it from the device, and then you can add it back. If the issue remains after trying this step, we suggest reaching out to Apple Support.
Thank you for using Apple Support Communities.
Hello Ozfever,
We see that you have a question about the color of your flags in mail changing colors. We'd be happy to look into this with you.
Let's have you force close the Mail app, restart the iPad and test to see if the issue remains.
How to force an app to close on your iPhone, iPad, or iPod touch
If the issue remains, respond back with some more details. Does this happen immediately when flagging an email? Is this happening with all flagged mail, or just ones from specific contacts? If you check your mail from a web browser, does it appear the same?
Thank you for using Apple Support Communities.
Hello Ozfever,
Thanks for trying those steps. We would like to get some more details.
The more information you can provide, the easier it will be to get you pointed in the right direction.
Thank you for using Apple Support Communities.
Hello Ozfever,
We appreciate those details. Next, let's have you remove the mail account from your iPad and add it back. The steps below will guide you through, if needed.
If the issue remains after removing and adding the account back, you'd want to reach out to Apple Support.
Thank you for using Apple Support Communities.
“Does this happen immediately when flagging an email?”
not immediately, but within minutes of changing.
“Is this happening with all flagged mail, or just ones from specific contacts?”
Only emails received, not ones that I create.
“If you check your mail from a web browser, does it appear the same?”
I do not see flags in Mail using a web browser on my iPad.
Hi Kareng12
“Tap Delete Account!”
I understand deleting an app on my iPad and re-downloading it to resolve some problems. Done that many times. But deleting my main mail account? What are the consequences? Will adding the account back again reconnect to all of my emails in iCloud or will I have to recover them from a recent backup? Just a bit concerned. Making a back up right now.
Karehg12,
Thank you, thank you! That solved the issue. One note: there is no “Delete Account” at the bottom of my selected email account. The button there states “Sign Out”. A much less intimidating action than “Delete Account”. All flags now work as expected. Thanks again. Cheers - Jeff
I have force quit Mail and the iPad several times to no avail. What else can I try?
Mail program keeps changing all flags to red
