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Charter/Spectrum email not sending

I can't send emails from my Charter/Spectrum account. I've confirmed all settings are correct. Charter says it's not their issue. I've restarted my phone, no difference. I've deleted the account from my phone and am now trying to add it again, and now after entering the account and password it's stuck on verifying. iPhone X running iOS 13.5.1

iPhone X, iOS 13

Posted on Sep 25, 2020 2:41 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 2, 2020 7:39 AM

Hi vb1979,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the iPhone is not able to add the account because it is stuck on verifying. There are a couple things you can try that may be able to help. We would recommend you read these articles and use them to help troubleshoot the issue.


If you can’t send email on your iPhone, iPad, or iPod touch


Add an email account to your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

1 reply
Question marked as Top-ranking reply

Oct 2, 2020 7:39 AM in response to vb1979

Hi vb1979,


Thank you for contacting Apple Support Communities. Based on what you stated, it seems like the iPhone is not able to add the account because it is stuck on verifying. There are a couple things you can try that may be able to help. We would recommend you read these articles and use them to help troubleshoot the issue.


If you can’t send email on your iPhone, iPad, or iPod touch


Add an email account to your iPhone, iPad, or iPod touch


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Cheers.

Charter/Spectrum email not sending

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