You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unable to remove shortcut from my home screen because the shortcut was deleted

I created a short cut and added it to my home screen. I then deleted the shortcut, but the home screen icon is still there. I can't find a way to delete that icon. I get an error that says "This file does not exist, could not find the shortcut XXXXX".

Posted on Sep 25, 2020 7:38 PM

Reply
Question marked as Top-ranking reply

Posted on Oct 8, 2020 7:16 AM

It turns out that since it was my daughter's phone, the screen time restrictions were preventing us from deleting the home page shortcut. I disabled screen time, deleted the shortcuts and then turned screen time back on. Seems like a better error message would have been helpful.

2 replies
Question marked as Top-ranking reply

Oct 8, 2020 7:16 AM in response to Choffbsd

It turns out that since it was my daughter's phone, the screen time restrictions were preventing us from deleting the home page shortcut. I disabled screen time, deleted the shortcuts and then turned screen time back on. Seems like a better error message would have been helpful.

Unable to remove shortcut from my home screen because the shortcut was deleted

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.