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Help_for_mac Author

Level 1

4 points

Help!

Why can't I see images that are sent on iMessage?

MacBook Air 11″, macOS 10.15

Posted on Sep 26, 2020 3:11 AM

Top-ranking reply

MrHoffman

Community+ 2024

Level 10

127,267 points

Posted on Sep 26, 2020 4:18 AM

If you’re really running Sierra, upgrade to (at least) High Sierra, Mojave, or (maybe) Catalina, and try again.

How to upgrade to macOS High Sierra - Apple Support

If you post the MacBook Air model year ( 🍎 >About This Mac) we can look up whether this Mac sill run a version newer than High Sierra. A Mac running Sierra can run High Sierra.

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